OTRS helpdesk is the base product. OTRS ITSM is the OTRS helpdesk product with additional modules installed which give it ITSM functionality... http://www.otrs.com/en/software/otrs-itsm/features/
Steve On 25 March 2013 09:40, Kaushal Shriyan <kaushalshri...@gmail.com> wrote: > Hi, > > Can someone please help me understand the difference between OTRS helpdesk > vs OTRS ITSM. At present i am using OTRS helpdesk version 3.2.3 on CentOS > Linux version 6.4. > > Regards, > > Kaushal > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
