Thanks a ton!!
got it &resolved.
On 08-05-2013 PM 04:32, Steven Carr wrote:
Check Ticket::DefineEmailFrom under Ticket -> Core::Ticket
I have this set to "System Address Display Name" which uses the name
you define for the address. I suspect this is set to "Agent Name" on
your system.
On 8 May 2013 11:28, Darshak Modi <darshak.m...@elitecore.com> wrote:
Hi,
For different queues, I have set different from email address.
When replying from web interface, it displays right from address but the
Name before from Address it displays wrong.
e.g I have set system address as supp...@xyz.com, I think its because I am
logged in as Darshak.
But If I reply, it shows Darshak<supp...@xyz.com> , so for customer the mail
address from displayed is Darshak. But that would be wrong.
Is this standard behavior or I can change ?
Thanks
Darshak
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