This might help (just tested for me): a||b||c||d||e
On Mon, May 20, 2013 at 7:22 AM, Bogdan Iosif <bogdan.io...@gmail.com>wrote: > Hi list, > > I have a random list of tickets provided to me just with their numbers and > without a search criteria (they don't match any such criteria). > > Example: > > Please change dynamic field "Flag1" to value "off" for tickets with > numbers: > > 2012122010786628 > 2013021710795472 > 2013041110000870 > 2013061310000604 > ... > > /Example > > I would like to use the bulk edit function from the agent UI to edit a > dynamic field assoc. with these tickets but, as far as I know, I can't > because they can't all be found through a single search. > > Is there a way to search for them by providing a list of ticket numbers to > the search? I tried and it doesn't seem to work but still hope I'm missing > something because it seems like a very common sense scenario. > > Thanks, > bogdan > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
