On 31 May 2013 18:33, Alf Delgado <adelg...@altus.co.cr> wrote: > Forgot to add the link. Here it goes: > > [1] > http://www.otrs.com/en/software/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-agent-email-interface/
You have to pay for that add-on, it's not included in the OSS version. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs