not really applicable. May involve programming to attain.
On Tue, Jun 4, 2013 at 9:40 AM, KalyanaChakravarthy MP < kalyanachakravarthy...@cybertech.com> wrote: > Hi **** > > ** ** > > Customer portal new ticket creation how to add CC email option. Currently > agent email ticket creation having CC and BCC same way customer view new > ticket creation CC , BCC option need . anybody help me.**** > > ** ** > > *Regards,* > > *Kalyana chakravarthy M .P,* > > *Sr software Engineer.* > > ** ** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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