Oh, thank you very much!
It works!
2013/6/6 Gerald Young <cryth...@gmail.com>
> You will need to add an index (number) to the keys for the additional
> backend.
>
> $Self->{'Customer::AuthModule'}
> $Self->{'Customer::AuthModule1'}
> ...
> $Self->{'Customer::AuthModule::DB::Table'}
> $Self->{'Customer::AuthModule::DB::Table1'}
>
> and so on.
>
>
> On Thu, Jun 6, 2013 at 5:39 PM, Jocielma Rocha <jocie...@gmail.com> wrote:
>
>> Hello,
>>
>> I have two otrs systems installed at my work for different departments.
>> The customers to both are the same. I'd like use the same tables of
>> customers to both systems. So, I have all required values at the database
>> for the first system and I put at the file Config.pm on the second system
>> the following values:
>>
>> $Self->{'Customer::AuthModule'} =
>> 'Kernel::System::CustomerAuth::DB';
>> $Self->{'Customer::AuthModule::DB::Table'} =
>> 'customer_user';
>> $Self->{'Customer::AuthModule::DB::CustomerKey'} = 'login';
>> $Self->{'Customer::AuthModule::DB::CustomerPassword'} = 'pw';
>>
>>
>> $Self->{'Customer::AuthModule::DB::DSN'} =
>> "DBI:Oracle:sid=sid_DB_the_first_system;host=Host_DB_the_first_system;port=1521;";
>>
>> $Self->{'Customer::AuthModule::DB::User'} = "DBUser_the_first_system";
>> $Self->{'Customer::AuthModule::DB::Password'} =
>> "DBUserPassword_the_first_system";
>>
>> It doesn't work!
>>
>> Can't I use external backend so? Any another idea to I don't need
>> replicating the customers and I manage them on the same system?
>>
>>
>> thanks,
>> Jocielma Monteiro
>>
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>
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