There is "Search" functionality built in to SysConfig... the setting
is in Framework -> Core::Web -> Frontend::RichText


On 25 June 2013 12:25, KalyanaChakravarthy MP
<kalyanachakravarthy...@cybertech.com> wrote:
> Hi
>
> Rich Text mode how enable in otrs.
>
> Regards,
> Kalyana chakravarthy M .P,
> Sr software Engineer.
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