:) Thanks. I would've never guessed that. I really tried to read the sources and determine where those configs take effect but haven't managed to get an answer by myself
On Wed, Jun 26, 2013 at 3:45 PM, Gerald Young <cryth...@gmail.com> wrote: > When viewing Queue or Status View in L mode (upper right hand corner of > the list), there is an article selected to view. By default, it's the > latest article. However, if you want to view it in a method that shows, for > instance, the last customer response, or a note-report or note-summary, > here is where you'd be able to choose that. > > Incidentally, this is only the "first" article shown. Other articles are > selectable from the overview. > > > On Wed, Jun 26, 2013 at 5:21 AM, Bogdan Iosif <bogdan.io...@gmail.com>wrote: > >> Hi list, >> >> Does anyone know where I can see the effect of this configuration? >> >> Configuration: Ticket::Frontend::Overview::PreviewArticleTypeExpanded >> Help text: Defines wich article type should be expanded when entering the >> overview. If nothing defined, latest article will be expanded. >> >> Thanks, >> Bogdan >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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