it appears that refresh only works on ticket overview but not ticket zoom. Correct me if I am wrong.
On Wed, Jul 3, 2013 at 2:19 PM, Roman Gelfand <rgelfa...@gmail.com> wrote: > I am running otrs 3.2.7. The customer site is not refreshing ticket > detail when a new note is added by the agent. The customer set > refresh interval in preferences to 2 minutes. > > Is there anything I need to do to make this work? > > Thanks in advance --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
