| All, I'm running OTRS ITSM 3.2.7 and have been trying to wrap my head around how to link a CI to a ticket. I have a nagios system generated event and would like to automatically link the alert to a Configuration item. If at all possible link it to a user name as well. Can someone point me in the direction of how to configure that? Thanks,  Building Relationship One Connection at a Time Eric Pfeifer Ph: 800.431.0996 x 8100 Fx: 603.821.0287 |
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
