Customers, Companies, and Users (Agents) all can authenticate (Auth) and
have demographics (Sync|CustomerUser/Map) at up to 11 different sources
('', 1 ..10) (a blank "index" counts as one of them).On Thu, Aug 29, 2013 at 6:38 AM, Bogdan Iosif <bogdan.io...@gmail.com>wrote: > "you can use one Company Backend" > > I take it to mean you can only use one backend for agents. Can anyone else > confirm this please? I'm interested to know if I can use both DB and LDAP > for agents. > > > On Thu, Aug 29, 2013 at 10:47 AM, Florian Edlhuber < > florian.edlhu...@gmx.de> wrote: > >> ** >> Hi, >> >> it is in >> http://doc.otrs.org/3.2/en/html/external-backends.html#multiple-customer-backend-example >> >> You can use up to 10 Customer Information backends. But IIRC you can use >> one Company Backend. >> >> Ciao >> Flo >> >> 29.08.2013 09:42 - Stefan Michael Guenther schrieb: >> Hello, >> >> am I right in assuming, that it is only possible to have ONE external >> customer >> user backend, but not more? >> >> One of our clients has bought another company and if it is not possible >> to connect >> both customer databases to OTRS, we would have to find a way to merge the >> two >> database into an internal customer database for OTRS. >> >> Regards, >> >> Stefan >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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