use procmail and don't fetch.

On Fri, Nov 15, 2013 at 9:59 AM, Mark Campbell
<mcampb...@emediatrade.com> wrote:
> So I have a fairly perplexing problem.  I have OTRS 3.1.11 setup on a
> CentOS6 Virtual Machine, and under our normal email flow (<100
> messages/day), the system works like a charm.  However, once a month, we hit
> a spike in emails, to the tune of 10,000 in a day.  Most of these emails are
> automatically generated by our system, and are merely informational in
> nature.  I have filters in place to filter them to different queues and in
> many cases, automatically close them.  However, OTRS cannot keep up with
> downloading them, as apparently every time it fetches email, it only fetches
> about 10-30 (variable) messages at a time.  Obviously, at 10 minutes in
> between fetch times, this is almost incomprehensibly slow.  But even at 1
> minute fetch intervals, our system can't keep up.  How can I tell it to grab
> all messages at fetch time?  I've resorted to repeatedly clicking on fetch
> mail in the admin section under PostMaster Mail Accounts, and even that can
> take hours when you find that there's 7,000 in the mail queue.  Any help
> would be appreciated.
>
>
>
> Thanks,
>
>
>
> Mark Campbell
>
> Systems Administrator
>
>
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