Hi Willian, can you please post the file permissions in your Kernel/Config/Files directory?
Regards, mg Am 17.02.14 19:41, schrieb Willian Silva: > Hi folks, > > I've been facing off an issue and I'll appreciate any help to solve it. > > In my OTRS 3.3.3 system, the PostMasterMailbox.pl script is running > every 10 minutes by the otrs user cron jobs. But, the tickets aren't > created in the system from customers' e-mail. > > In the system log, the follow message shows up every 10 minutes: > > /Can't create PID PostMasterMailbox, because it's already running/ > / > / > I've been tried to run that script by myself on the CentOS 6 server (I'm > using Perl v5.10.1). However, the follow message shows up: > > # /opt/otrs/bin/otrs.PostMasterMailbox.pl > <http://otrs.PostMasterMailbox.pl> -f 1 -d 2 > > /NOTICE: PostMasterMailbox.pl is already running but is starting again! > / > /Segmentation fault/ > / > / > Any ideas about this "Segmentation fault" ? > > I think that's the point. > > Regards, > > Willian Silva. > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Einfache Planung, bessere Übersicht - Mit OTRS 3.3 einfach besseres Service Management - Jetzt downloaden und testen --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
