Hi again,
After otrs has been setup with ldap backend, reading from the manual, now it's
time for authenticate them.. I have added this lines to Config.pm but it's not
working...
################ LDAP AUTH #####################
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = 'domain.net';
$Self->{'AuthModule::LDAP::BaseDN'} = 'OU=domain,DC=domain,DC=net';
$Self->{'AuthModule::LDAP::UID'} = 'uid';
$Self->{'AuthModule::LDAP::SearchUserDN'} = 'CN=Israel Garcia
Alvarez,OU=Sistemes,OU=Usuaris Roureda,OU=BIBM,DC=bibm,DC=net';
$Self->{'AuthModule::LDAP::SearchUserPw'} = 'Password-:)';
# in case you want to add always one filter to each ldap query, use
# this option. e. g. AlwaysFilter => '(mail=*)' or AlwaysFilter =>
'(objectclass=user)'
$Self->{'AuthModule::LDAP::AlwaysFilter'} = 'uid';
# in case you want to add a suffix to each login name, then
# you can use this option. e. g. user just want to use user but
# in your ldap directory exists user@domain.
# $Self->{'AuthModule::LDAP::UserSuffix'} = '@domain.com';
# Net::LDAP new params (if needed - for more info see perldoc Net::LDAP)
$Self->{'AuthModule::LDAP::Params'} = {
port => 389,
timeout => 120,
async => 0,
version => 3,
};
############################################
Otrs are not able to authenticate any user... Am I missing something in the
setup to allow users (customers and agents) to login to our Otrs?
Also, is possible to authenticate ldap and local-database users?
Thanks much!!!!!!!!!!
regards,
Israel.
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