why not using search tool inside otrs ( http://otrs/otrs/index.pl?Action=AgentTicketSearch) then, if you make an export to csv you can do what you want.
2014-02-27 8:23 GMT+01:00 Darshak Modi <darshak.m...@elitecore.com>: > Hi All, > > I can see multiple ticket state in the table. I want to find last state, > for some tickets 2 states at same time. > My goal is to find Open/Pending/New ticket on that day. > > Say tickets till 25th. > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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