Please consider using full sentences, full words, proper spelling, capital letters to begin sentences, and appropriate punctuation to end sentences. There is no benefit to typing txt spk in an email (or in a university, I hear.)
If you intend to clarify, making muddled misspelled run-on sentences will not help you achieve this goal. Especially, it will not help if you basically told us the same thing you told us in the first place. First, read the documentation for OTRS. If you cannot retrieve messages, it is because: 1) You didn't configure Admin, Postmaster Mail Accounts to retrieve messages 2) Your Windows 7 box is not able to communicate POP3 to retrieve messages from the mailbox. This could be because of firewall or permissions or needing to connect to POP3S or other depending on what services your email server allows connection. 3) You're able to press Fetch Mail and it retrieves but not scheduled fetch. http://forums.otterhub.org/viewtopic.php?f=61&t=13793 might have some clues http://catb.org/~esr/faqs/smart-questions.html#before On Sat, Apr 26, 2014 at 1:20 PM, Cyril Thomas Jones < cyrijthomas2...@gmail.com> wrote: > Let me clearly explain, i am new to otrs and my bank fresh from > university, i have reinstalled otrs 3.3.6 and it can send mail out to my > workmates outlook wherein the otrs system email address was set to our > department outlook address and we are expecting to also recieve all > incomming mail to that address in the otrs system but can't. pls give me > directions and solutions in recieving outlook mail comming in my system. > note Windows 7 platform. > > > On Sat, Apr 26, 2014 at 4:45 PM, Cyril Thomas Jones < > cyrijthomas2...@gmail.com> wrote: > >> thanks bos, i will try and get back to you later >> >> >> On Sat, Apr 26, 2014 at 12:52 PM, "LQ Marshall" >> <qmarsh...@inetspace.net>wrote: >> >>> POP3 is not an outbound protocol and doesn't operate on tcp/25. >>> >>> Further, IF I understand your inquiry OTRS doesn't operate the way you >>> are attempting to use it. >>> >>> Lawrence >>> >>> >>> ----- Original Message ----- >>> From: Cyril Thomas Jones <cyrijthomas2...@gmail.com> >>> To: otrs@otrs.org >>> Sent: 04/26/2014 8:06 >>> Subject: [otrs] Can send but cannot recieve mail. >>> >>> >>> I can send mail to any of my workmate through otrs >>> but cant recieve mail in the otrs 3.3.6. I am using POP3 with outbound >>> and inbound both set to port 25. my outlook is showing me that the >>> message >>> is sent. >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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