And how can I program a recursive function running on a deep tree on my relationship ? (I'm not a perl programmer)
2014-07-30 14:56 GMT+02:00 Gerald Young <cryth...@gmail.com>: > Can you link grandchildren (by way of parent-child relationship > established at each child having a child)? Yes > The real question is not that. The real question is: How can I display > linked grandchildren in a grandparent? > > You apparently cannot, and for generally the good reason that the overhead > is a pain. Just like Active Directory Users and Computers, you'll only see > individuals and groups (but not members of groups) just under a given > group. It's not practical but probably can be custom programmed. > > > On Wed, Jul 30, 2014 at 8:42 AM, Marwan Rabbâa <wagha...@gmail.com> wrote: > >> Hi, >> >> Thanks for reaching me out. I've tried it. >> >> I've create a ticket, two children, and two grand children. >> >> Unfortunately, the method : >> ****************************** >> $LinkObject->LinkList( >> Object => 'Ticket', >> Key => $parent, >> Object2 => 'Ticket', >> State => 'Valid', >> Type => 'ParentChild', >> UserID => 1, >> ); >> ****************************** >> return a list of the first level of children. >> >> I expected a list of n-level, children, grand children >> >> >> >> >> 2014-07-30 14:31 GMT+02:00 Gerald Young <cryth...@gmail.com>: >> >> Did you try it? What did you encounter? Was it what you expected? If yes, >>> you wouldn't ask this question, If no, you'd ask a different question. >>> >>> >>> On Wed, Jul 30, 2014 at 6:33 AM, Marwan Rabbâa <wagha...@gmail.com> >>> wrote: >>> >>>> Hi, >>>> >>>> I'm using OTRS 3.1.21 on a debian 7. I've noticed that I can link >>>> ticket with others as parent/child relation. >>>> >>>> However I wonder know if I can do this : >>>> >>>> >>>> - my parent >>>> - has a child >>>> - but also a grand child >>>> - and an other little child >>>> - .... >>>> >>>> Thanks, >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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