Hello Farooq, could it be that one of your agents has an email address of your OTRS system configured as their email address? Then the ticket notifications are sent to the OTRS system, triggering new notifications, and so on. Please check and perhaps set the agent(s) to invalid. At present OTRS protects against automatic replies from outside, but not against this special case where there is a wrong configuration.
Regards, mg Am 20.08.14 um 05:36 schrieb Farooq Hussain: > Dear OTRS, > > Please help me. Whenever ticket is created or updated I receive thousand > of email from OTRS Notification Master and My email get stuck please > help me to resolve this issue. > > -- > Thanks > > Farooq Hussain > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Martin Gruner Senior Developer R&D OTRS AG Bahnhofplatz 1a 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Neugierig auf OTRS 3.4? - Besuchen Sie uns auf der IT & Business in Stuttgart vom 08.-10. Oktober 2014! - Hier geht es zu Ihrer Messefreikarte: http://www.otrs.com/otrs-auf-der-messe-business-vom-8-10-10-2014-stuttgart/?lang=de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
