The TurnkeyLinux Amazon Appliance I am using is a Debian Wheezy install using 
standard aptitude packages.  This VM is supposed to work out of the box but it 
obviously doesn’t. I am trying to stomp errors out as I see them:
In OTRS Error Log:
OTRS-CGI-10      No plain article (article id 66) in database!
and
“/etc/ssl/certs not writable!”

Any help pointing me in the right direction to fix these would be most 
appreciated


- - - - - - - - - -
Thank you!

Scott R. Morgan


From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Lars 
Jørgensen
Sent: Tuesday, October 07, 2014 3:21 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] OTRS Appliance Errors

2014-10-06 19:56 GMT+02:00 Scott R. Morgan 
<smor...@mamafus.com<mailto:smor...@mamafus.com>>:
I am on my second different aws OTRS appliance (previously JumpBox now 
TurnkeyHub OTRS) and am still having a heck of a time getting a functional 
system setup.

​Are you choosing the appliance for at specific reason? OTRS is not too hard to 
get running, at least on a system supporting RPM packages. Amazon's own AMI 
Linux is built on RedHat/CentOS ​and has the RPM system. You could be up and 
running just by downloading the RPM package from otrs.com<http://otrs.com> and 
installing it. (As far as I remember, it's been a while).


​Lars​

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