The TurnkeyLinux Amazon Appliance I am using is a Debian Wheezy install using standard aptitude packages. This VM is supposed to work out of the box but it obviously doesn’t. I am trying to stomp errors out as I see them: In OTRS Error Log: OTRS-CGI-10 No plain article (article id 66) in database! and “/etc/ssl/certs not writable!”
Any help pointing me in the right direction to fix these would be most appreciated - - - - - - - - - - Thank you! Scott R. Morgan From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Lars Jørgensen Sent: Tuesday, October 07, 2014 3:21 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] OTRS Appliance Errors 2014-10-06 19:56 GMT+02:00 Scott R. Morgan <smor...@mamafus.com<mailto:smor...@mamafus.com>>: I am on my second different aws OTRS appliance (previously JumpBox now TurnkeyHub OTRS) and am still having a heck of a time getting a functional system setup. Are you choosing the appliance for at specific reason? OTRS is not too hard to get running, at least on a system supporting RPM packages. Amazon's own AMI Linux is built on RedHat/CentOS and has the RPM system. You could be up and running just by downloading the RPM package from otrs.com<http://otrs.com> and installing it. (As far as I remember, it's been a while). Lars
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