after launch
bin/otrs.DeleteCache.pl
Access came back.
Thanks for the help

2015-03-04 17:26 GMT+05:00 Sergey Shumakher <sergey.shumak...@gmail.com>:

>
> Thanks for the help, and sorry for unfilled subject.
> I tried to return the name of "admin" in this way. But access is not came
> back.
>
> mysql> update groups set name='admin' where id=2;
>
> Query OK, 1 row affected (0.09 sec)
> Rows matched: 1  Changed: 1  Warnings: 0
>
> mysql>  SELECT  * FROM groups ;
>
> +----+-------------------+------------------------------+----------+---------------------+-----------+---------------------+-----------+
> | id | name              | comments                     | valid_id |
> create_time         | create_by | change_time         | change_by |
>
> +----+-------------------+------------------------------+----------+---------------------+-----------+---------------------+-----------+
> |  1 | users             | Group for default access.    |        1 |
> 2015-02-19 08:06:39 |         1 | 2015-02-19 08:06:39 |         1 |
> |  2 | admin             | Group of all administrators. |        1 |
> 2015-02-19 08:06:39 |         1 | 2015-03-04 12:17:20 |         2 |
> |  3 | stats             | Group for statistics access. |        1 |
> 2015-02-19 08:06:39 |         1 | 2015-02-19 08:06:39 |         1 |
>
> +----+-------------------+------------------------------+----------+---------------------+-----------+---------------------+-----------+
> 4 rows in set (0.00 sec)
>
>
>
> 2015-03-04 17:04 GMT+05:00 Florian Edlhuber <florian.edlhu...@gmx.de>:
>
>> Hi,
>>
>> first of all you should use a proper subject.
>>
>> 04/03/2015 12:54 - Sergey Shumakher wrote:
>> > I installed OTRS4 and playing with the settings. I rename the group
>> "admin".
>>
>> see here:
>>
>> http://otrs.github.io/doc/manual/admin/stable/en/html/administration.html#table-of-group-permissions-after-installation
>>
>> admin is a default system permission. Rename it to "admin" and it will
>> work again.
>> Then do your proper sysconfig settings and rename the admin group again
>> to your needs.
>>
>>
>> --
>> Florian
>>
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>
>
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