Hi,Most of the time, when we get a follow-up on a ticket, we get a reminder a few seconds later. Anyone has seen this? Also, how do we configure the default reminder delay (looks like 5 day)? The documentation on reminder is a bit light to me.
Thanks, Ugo --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
