root@localhost is an agent, but you tried to login as a customer. try
http://192.168.178.84/otrs/index.pl On 06.05.2015 15:30, Stefan Wagner wrote: > Hello everybody, > > I installed the OTRS Appliance 4.0.7 on a virtual machine and everything > looks good. It tells me that the default user is "root@localhost" with > the password "root". > > I can open the web frontend (http://192.168.178.84/otrs/customer.pl), > but if I try to login I get the message that the username or password is > wrong. > > I tried to add another user via the command line - it told me it > worked, but I cannot login with this credentials either. > > I also tried to change the password of the root@localhost user, it told > me again it worked, but no luck in the web frontend. > > I also double checked the server name (it is the only otrs server > running in the local network and the IP address is the same). > > Any idea how I can get a working login? > > Best regards! > Stefan > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
