-----Original Message----- On 9/9/2015 7:55 PM, Nick Bright wrote: > I don't understand what "Do it in CustomerTicketZoom" means.
Running a search in Sysconfig using CustomerTicketZoom and following the bouncing ball... I would guess that it was intended to point you to the Admin|Sysconfig|Ticket::Frontend::CustomerTicketZoom###StateType where you can define the states available to the customer interface. -LQM --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
