Company tickets are tickets where the ticket's customer_id is the same as the current customer's or the ticket's customer_id is a members of customer_ids of the current customer and (that are visible by Queue-Group membership if CustomerGroupSupport enabled).
On Sun, Nov 1, 2015 at 10:19 PM, André Cavalcante <treba.an...@gmail.com> wrote: > Hi Guys, > > Any hint on how makinf Company Ticktes function to work? > > -- > *André Luiz C. e Cavalcante, PMP, PRINCE2* > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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