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Re: S3 Outages Postmortem (Bob Strecansky) ---------------------------------------------------------------------- Message: 1 Date: Wed, 1 Mar 2017 12:10:15 -0600 From: "Frank Bulk" <frnk...@iname.com> To: <outages-discussion@outages.org> Subject: Re: [Outages-discussion] [outages] Amazon S3 down Message-ID: <001301d292b7$13ec2800$3bc47800$@iname.com> Content-Type: text/plain; charset="utf-8" Here is ThousandEye?s analysis (guess): https://blog.thousandeyes.com/aws-s3-outage-likely-caused-by-internal-network-issue/ Frank From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Chapman, Brad (NBCUniversal) via Outages Sent: Wednesday, March 01, 2017 10:44 AM To: outa...@outages.org Subject: Re: [outages] Amazon S3 down Well, that makes *two* post-mortems I look forward to reading about this month: the Oscar night best picture kerfuffle, and now this Amazon outage. Brad Chapman Mac Systems Engineer NBCUniversal From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Jake Hayhurst via Outages Sent: Tuesday, February 28, 2017 4:12 PM To: Ryan Prihoda <rprih...@dynaconnections.com <mailto:rprih...@dynaconnections.com> > Cc: outa...@outages.org <mailto:outa...@outages.org> Subject: Re: [outages] Amazon S3 down Same here. We were more or less back up about 2 hours ago. On 1 Mar 2017 12:10 a.m., "Ryan Prihoda via Outages" <outa...@outages.org <mailto:outa...@outages.org> > wrote: We're beginning to see recovery here. Ryan Prihoda Systems Administrator dynaConnections 512.306.9898 ext 107 <tel:(512)%20306-9898> 1101 S. Capital of TX Hwy. Bldg. H., Suite 130 Austin, Texas 78746 rprih...@dynaconnections.com <mailto:rprih...@dynaconnections.com> www.dynaconnections.com <http://www.dynaconnections.com> On 02/28/2017 11:55 AM, Carlos Alvarez via Outages wrote: We are unable to reach it from Cox cable, Highwinds, or Cogent from the Phoenix area. Also several of the outage testing sites say it's down. -- Carlos Alvarez 602-368-6403 <tel:(602)%20368-6403> _______________________________________________ Outages mailing list outa...@outages.org <mailto:outa...@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list outa...@outages.org <mailto:outa...@outages.org> https://puck.nether.net/mailman/listinfo/outages -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/outages-discussion/attachments/20170301/34cb9c6d/attachment-0001.html> ------------------------------ Message: 2 Date: Wed, 01 Mar 2017 19:06:08 +0000 From: Bob Strecansky <b...@mailchimp.com> To: outages-discussion@outages.org Subject: [Outages-discussion] S3 Outages Postmortem Message-ID: <caegg-hxzvltwprdgf2joc_4av3emczcx6hick0he9wfvykc...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Has anyone heard anything about why S3 was down for 5 hours yesterday? Usually Amazon doesn't post postmortems, and i'm curious as to what happened. Thanks, Bob Strecansky -- Thanks, -B -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/outages-discussion/attachments/20170301/371fd800/attachment-0001.html> ------------------------------ Message: 3 Date: Wed, 1 Mar 2017 12:17:10 -0700 From: Kevin Blackham <black...@gmail.com> To: Bob Strecansky <b...@mailchimp.com> Cc: outages-discussion@outages.org Subject: Re: [Outages-discussion] S3 Outages Postmortem Message-ID: <can9pxvxozyu5rspboxslraul-stcnnbtjpt+1bkdnawgcx5...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" I have some insights, but I'm under NDA. This was big enough I expect some public disclosure (my words). I can tell you we observed lots of services affected, not just S3. EBS was jacking up IO all over the place, and many machines didn't even ping. SES was quite broken, as was autoscaling. One might conclude it was a network problem. On Mar 1, 2017 12:09, "Bob Strecansky" <b...@mailchimp.com> wrote: > Has anyone heard anything about why S3 was down for 5 hours yesterday? > Usually Amazon doesn't post postmortems, and i'm curious as to what > happened. > > Thanks, > > Bob Strecansky > -- > Thanks, > > -B > > _______________________________________________ > Outages-discussion mailing list > Outages-discussion@outages.org > https://puck.nether.net/mailman/listinfo/outages-discussion > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/outages-discussion/attachments/20170301/5bfc2f87/attachment-0001.html> ------------------------------ Message: 4 Date: Wed, 01 Mar 2017 19:20:56 +0000 From: Bob Strecansky <b...@mailchimp.com> To: Kevin Blackham <black...@gmail.com> Cc: outages-discussion@outages.org Subject: Re: [Outages-discussion] S3 Outages Postmortem Message-ID: <caegg-hwvgrhs403yahm04_w7pcoevn_vxtlb6rkabp-wf_t...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" I was thinking it had to most likely be a networking problem; considering that it was so abrupt to come off and come on. On Wed, Mar 1, 2017 at 2:17 PM Kevin Blackham <black...@gmail.com> wrote: > I have some insights, but I'm under NDA. This was big enough I expect some > public disclosure (my words). > > I can tell you we observed lots of services affected, not just S3. EBS was > jacking up IO all over the place, and many machines didn't even ping. SES > was quite broken, as was autoscaling. One might conclude it was a network > problem. > > On Mar 1, 2017 12:09, "Bob Strecansky" <b...@mailchimp.com> wrote: > > Has anyone heard anything about why S3 was down for 5 hours yesterday? > Usually Amazon doesn't post postmortems, and i'm curious as to what > happened. > > Thanks, > > Bob Strecansky > -- > Thanks, > > -B > > _______________________________________________ > Outages-discussion mailing list > Outages-discussion@outages.org > https://puck.nether.net/mailman/listinfo/outages-discussion > > -- Thanks, -B -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/outages-discussion/attachments/20170301/75aad97e/attachment.html> ------------------------------ Subject: Digest Footer _______________________________________________ Outages-discussion mailing list Outages-discussion@outages.org https://puck.nether.net/mailman/listinfo/outages-discussion ------------------------------ End of Outages-discussion Digest, Vol 93, Issue 1 *************************************************