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Today's Topics:
1. Re: [outages] Canadawide Rogers Wireless outage (Andy Ringsmuth)
2. Re: [outages] Canadawide Rogers Wireless outage
(Christopher Conley)
----------------------------------------------------------------------
Message: 1
Date: Mon, 19 Apr 2021 21:41:39 -0500
From: Andy Ringsmuth <a...@andyring.com>
To: Outages Discussion <outages-discussion@outages.org>
Subject: Re: [Outages-discussion] [outages] Canadawide Rogers Wireless
outage
Message-ID: <6e8f17ee-6d87-4733-bdc5-5e92acc95...@andyring.com>
Content-Type: text/plain; charset=utf-8
Doesn?t anyone, like, TEST software updates before rolling them out en masse
any more?
Apparently not?
Sheesh?
-Andy
> On Apr 19, 2021, at 6:17 PM, mike tancsa via Outages <outa...@outages.org>
> wrote:
>
> Seems to be a software upgrade gone bad
>
> https://about.rogers.com/news-ideas/a-message-from-jorge-fernandes-chief-technology-officer-at-rogers/
>
> Starting to see some recovery in Ontario outside of Toronto. Ottawa to
> east of Toronto, and Waterloo, Hamilton and London seem to have
> recovered as well as my one site in Calgary AB that I monitor.
>
> ---Mike
>
>
> On 4/19/2021 6:52 PM, Hugo Slabbert via Outages wrote:
>> Starting to see anecdotal recovery now in Vancouver, BC.
>>
>> On Mon., Apr. 19, 2021, 15:37 Rich Lafferty via Outages
>> <outa...@outages.org <mailto:outa...@outages.org>> wrote:
>>
>> I feel kind of weird sending an update that just says ?yep, still
>> out?, but it?s uncommon for a national wireless carrier to have a
>> multi-hour outage, so:
>>
>> Yep, still out.
>>
>> Further coverage as we approach the *eleventh* hour:
>>
>> https://www.cbc.ca/news/business/rogers-outage-1.5992954
>> <https://www.cbc.ca/news/business/rogers-outage-1.5992954>
>>
>> Since this is consumer wireless there are no NOC updates etc. and
>> Rogers has not been forthcoming with details.
>>
>> (One side element I find interesting: A lot of reporting has
>> mentioned that the outage is most prevalent in [list of major
>> Canadian cities] ?according to downdetector.com
>> <http://downdetector.com>?, but since DownDetector reflects
>> absolute # of user reports, I suspect that is only saying that
>> major cities have more people in them.)
>>
>> -Rich
>>
>> *Rich Lafferty*
>> r...@lafferty.ca <mailto:r...@lafferty.ca> / 647-377-1165
>> Toronto, Canada
>> http://www.lafferty.ca <http://www.lafferty.ca>
>>
>> <https://twitter.com/mendel>
>> <https://twitter.com/mendel> <https://facebook.com/richlafferty>
>> <https://facebook.com/richlafferty>
>> <https://linkedin.com/in/richlafferty>
>> <https://linkedin.com/in/richlafferty> <https://instagram.com/wlonkly>
>> <https://instagram.com/wlonkly> <https://www.flickr.com/photos/mendel>
>> <https://www.flickr.com/photos/mendel> <https://github.com/wlonkly>
>> <https://github.com/wlonkly> <https://mendel.tumblr.com>
>> <https://mendel.tumblr.com>
>> On Apr 19, 2021, 1:55 PM -0400, Rich Lafferty , wrote:
>>> Rogers Wireless (one of Canada?s big three-or-so phone providers)
>>> is experiencing a Canada-wide outage, starting around 08:00
>>> Eastern time (-0400) and still ongoing as of now (13:52).
>>> Affecting calls, text and wireless data, and specifically 911
>>> callbacks. Home/business wired internet is unaffected.
>>>
>>> Timing is particularly bad as a couple of provinces have opened
>>> COVID vaccinations up to new age groups as of this week and
>>> pharmacies are relying on text and calls to notify availability.
>>>
>>> Coverage:
>>>
>>>
>>> https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experience-canada-wide-network-outage-emergency-services-and-physicians-warn-of-disruptions.html
>>>
>>> <https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experience-canada-wide-network-outage-emergency-services-and-physicians-warn-of-disruptions.html>
>>>
>>>
>>> -Rich
>>>
>>> *Rich Lafferty*
>>> r...@lafferty.ca <mailto:r...@lafferty.ca> / 647-377-1165
>>> Toronto, Canada
>>> http://www.lafferty.ca <http://www.lafferty.ca>
>>>
>>> <https://twitter.com/mendel>
>>> <https://twitter.com/mendel> <https://facebook.com/richlafferty>
>>> <https://facebook.com/richlafferty>
>>> <https://linkedin.com/in/richlafferty>
>>> <https://linkedin.com/in/richlafferty> <https://instagram.com/wlonkly>
>>> <https://instagram.com/wlonkly> <https://www.flickr.com/photos/mendel>
>>> <https://www.flickr.com/photos/mendel> <https://github.com/wlonkly>
>>> <https://github.com/wlonkly> <https://mendel.tumblr.com>
>>> <https://mendel.tumblr.com>
>> _______________________________________________
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>> outa...@outages.org <mailto:outa...@outages.org>
>> https://puck.nether.net/mailman/listinfo/outages
>> <https://puck.nether.net/mailman/listinfo/outages>
>>
>>
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------------------------------
Message: 2
Date: Tue, 20 Apr 2021 02:59:14 +0000
From: Christopher Conley <ccon...@forsmarshgroup.com>
To: Andy Ringsmuth <a...@andyring.com>, Outages Discussion
<outages-discussion@outages.org>
Subject: Re: [Outages-discussion] [outages] Canadawide Rogers Wireless
outage
Message-ID:
<cy4pr2201mb1048694bd8e0fefec8ecae25d6...@cy4pr2201mb1048.namprd22.prod.outlook.com>
Content-Type: text/plain; charset="utf-8"
Everyone has a test environment, some of us are lucky enough to have a separate
production environment?
--
Christopher Conley
Systems Administrator | Fors Marsh Group
1010 N. Glebe Rd, Suite 510
Arlington, VA 22201
-----Original Message-----
From: Outages-discussion <outages-discussion-boun...@outages.org> On Behalf Of
Andy Ringsmuth
Sent: Monday, April 19, 2021 10:42 PM
To: Outages Discussion <outages-discussion@outages.org>
Subject: Re: [Outages-discussion] [outages] Canadawide Rogers Wireless outage
Doesn?t anyone, like, TEST software updates before rolling them out en masse
any more?
Apparently not?
Sheesh?
-Andy
> On Apr 19, 2021, at 6:17 PM, mike tancsa via Outages
> <outa...@outages.org<mailto:outa...@outages.org>> wrote:
>
> Seems to be a software upgrade gone bad
>
> https://about.rogers.com/news-ideas/a-message-from-jorge-fernandes-chi
> ef-technology-officer-at-rogers/
>
> Starting to see some recovery in Ontario outside of Toronto. Ottawa to
> east of Toronto, and Waterloo, Hamilton and London seem to have
> recovered as well as my one site in Calgary AB that I monitor.
>
> ---Mike
>
>
> On 4/19/2021 6:52 PM, Hugo Slabbert via Outages wrote:
>> Starting to see anecdotal recovery now in Vancouver, BC.
>>
>> On Mon., Apr. 19, 2021, 15:37 Rich Lafferty via Outages
>> <outa...@outages.org
>> <mailto:outa...@outages.org<mailto:outa...@outages.org%20%3cmailto:outa...@outages.org>>>
>> wrote:
>>
>> I feel kind of weird sending an update that just says ?yep, still
>> out?, but it?s uncommon for a national wireless carrier to have a
>> multi-hour outage, so:
>>
>> Yep, still out.
>>
>> Further coverage as we approach the *eleventh* hour:
>>
>> https://www.cbc.ca/news/business/rogers-outage-1.5992954
>> <https://www.cbc.ca/news/business/rogers-outage-1.5992954>
>>
>> Since this is consumer wireless there are no NOC updates etc. and
>> Rogers has not been forthcoming with details.
>>
>> (One side element I find interesting: A lot of reporting has
>> mentioned that the outage is most prevalent in [list of major
>> Canadian cities] ?according to downdetector.com
>> <http://downdetector.com>?, but since DownDetector reflects
>> absolute # of user reports, I suspect that is only saying that
>> major cities have more people in them.)
>>
>> -Rich
>>
>> *Rich Lafferty*
>> r...@lafferty.ca<mailto:r...@lafferty.ca> <mailto:r...@lafferty.ca> /
>> 647-377-1165
>> Toronto, Canada
>> http://www.lafferty.ca <http://www.lafferty.ca>
>>
>> <https://twitter.com/mendel>
>> <https://twitter.com/mendel> <https://facebook.com/richlafferty>
>> <https://facebook.com/richlafferty> <https://linkedin.com/in/richlafferty>
>> <https://linkedin.com/in/richlafferty> <https://instagram.com/wlonkly>
>> <https://instagram.com/wlonkly> <https://www.flickr.com/photos/mendel>
>> <https://www.flickr.com/photos/mendel> <https://github.com/wlonkly>
>> <https://github.com/wlonkly> <https://mendel.tumblr.com>
>> <https://mendel.tumblr.com>
>> On Apr 19, 2021, 1:55 PM -0400, Rich Lafferty , wrote:
>>> Rogers Wireless (one of Canada?s big three-or-so phone providers)
>>> is experiencing a Canada-wide outage, starting around 08:00
>>> Eastern time (-0400) and still ongoing as of now (13:52).
>>> Affecting calls, text and wireless data, and specifically 911
>>> callbacks. Home/business wired internet is unaffected.
>>>
>>> Timing is particularly bad as a couple of provinces have opened
>>> COVID vaccinations up to new age groups as of this week and
>>> pharmacies are relying on text and calls to notify availability.
>>>
>>> Coverage:
>>>
>>>
>>> https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experience-canada-wide-network-outage-emergency-services-and-physicians-warn-of-disruptions.html
>>>
>>> <https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experi
>>> ence-canada-wide-network-outage-emergency-services-and-physicians-wa
>>> rn-of-disruptions.html>
>>>
>>>
>>> -Rich
>>>
>>> *Rich Lafferty*
>>> r...@lafferty.ca<mailto:r...@lafferty.ca> <mailto:r...@lafferty.ca> /
>>> 647-377-1165
>>> Toronto, Canada
>>> http://www.lafferty.ca <http://www.lafferty.ca>
>>>
>>> <https://twitter.com/mendel>
>>> <https://twitter.com/mendel> <https://facebook.com/richlafferty>
>>> <https://facebook.com/richlafferty>
>>> <https://linkedin.com/in/richlafferty>
>>> <https://linkedin.com/in/richlafferty> <https://instagram.com/wlonkly>
>>> <https://instagram.com/wlonkly> <https://www.flickr.com/photos/mendel>
>>> <https://www.flickr.com/photos/mendel> <https://github.com/wlonkly>
>>> <https://github.com/wlonkly> <https://mendel.tumblr.com>
>>> <https://mendel.tumblr.com>
>> _______________________________________________
>> Outages mailing list
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>> <mailto:outa...@outages.org>
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>> <https://puck.nether.net/mailman/listinfo/outages>
>>
>>
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