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Today's Topics:

   1. Re: [outages] Second Bandwidth Outage Sunday (Jared Geiger)
   2. Re: [outages] Second Bandwidth Outage Sunday (Scott Harvanek)


----------------------------------------------------------------------

Message: 1
Date: Mon, 27 Sep 2021 11:31:41 -0700
From: Jared Geiger <ja...@compuwizz.net>
To: Outages Discussion <outages-discussion@outages.org>
Subject: Re: [Outages-discussion] [outages] Second Bandwidth Outage
        Sunday
Message-ID:
        <cahuchrbgyhvaciptewzf-dms27-pdgmgts_ksj66ag5s_lv...@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

It looks like Bandwidth dropped all their BGP peers except NTT, presumably
to use NTT's DDoS services.

As far as peering, Bandwidth offers connectivity via Megaport. Peerless
(21808) is on a bunch of Equinix exchanges https://peeringdb.com/net/16256.
Inteliquent (40160) is on some exchanges as well
https://peeringdb.com/net/18236.

I did try and get Peerless to join Coresite Any2East last year because they
are in the same building but they said no.

On Mon, Sep 27, 2021 at 11:19 AM Douglas Vought <
douglas.vou...@themsgctr.com> wrote:

> They are. Several customers have contacted me demanding that I plug the
> phone line back in.
> On 9/27/2021 13:54, Drew Matthews via Outages wrote:
>
> i believe they are having issues again, not sure if its ddos related. but
> they are experiencing some major issues. https://status.bandwidth.com/
>
> Update - Bandwidth teams are also investigating delays with Toll-Free
> Messaging at this time along with V2 Voice, Standard Voice, 911 traffic,
> Portal & API with intermittent service disruptions.
> Sep 27, 13:01 EDT
> Update - We continue to investigate this incident.
> Sep 27, 11:57 EDT
> Update - Bandwidth teams are also investigating delayed ports at this
> time along with V2 Voice, Standard Voice, 911 traffic, Portal & API with
> intermittent service disruptions.
> Sep 27, 11:07 EDT
> Update - We continue to investigate this incidnet.
> Sep 27, 11:02 EDT
> Update - Bandwidth teams are investigating an incident impacting Voice,
> V2 Voice, 911 traffic, Portal & API with intermittent service disruption.
> Sep 27, 10:00 EDT
> Update - Bandwidth teams are investigating an incident impacting Voice,
> V2 Voice, and 911 traffic with intermittent service disruption.
> Sep 27, 09:42 EDT
> Investigating - Bandwidth teams are investigating an incident impacting
> our V2 Voice services. Customers may notice intermittent service
> disruptions.
> Sep 27, 09:12 EDT
>
> On Sun, Sep 26, 2021 at 3:13 PM Peter Beckman via Outages <
> outa...@outages.org> wrote:
>
>> Again today, on the heels of the 2h 47m DDoS-related outage yesterday,
>> right at
>> 11:01am US EDT (15:01:28 UTC), our monitoring alerted us to another
>> incident at
>> Bandwidth. The impact to us was much reduced this time, as we saw some
>> flapping
>> of their SIP Inbound SBCs, but around 15:20:12 UTC it was responsive
>> enough to
>> fall below our thresholds.
>>
>> The API started acting up at 14:56:00 UTC, but recovered, and then has
>> been
>> flapping between OK and degraded since then. As of 21:52 UTC, the API and
>> Portal/Dashboard are either non-responsive, slow, or degraded.
>>
>> Inbound Voice Traffic has remaind at expected historical levels
>> throughout.
>> I have not checked on Termination, but it was working earlier today
>> without
>> issue.
>>
>> Latest from BW https://status.bandwidth.com/
>>
>>      Update - Bandwidth teams have observed expected call behavior for 911
>>      calls. 911 calls are processing as designed and are fully restored.
>> Teams
>>      continue to work on standard voice traffic.
>>
>>      Sep 26, 17:20 EDT
>>
>> I question the phrase "processing as designed" which implies it is not
>> working as the end user expects... odd.
>>
>> Beckman
>>
>> ---------------------------------------------------------------------------
>> Peter Beckman                                                  Internet
>> Guy
>> beck...@angryox.com
>> https://www.angryox.com/
>>
>> ---------------------------------------------------------------------------
>> _______________________________________________
>> Outages mailing list
>> outa...@outages.org
>> https://puck.nether.net/mailman/listinfo/outages
>>
>
> _______________________________________________
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> listOutages@outages.orghttps://puck.nether.net/mailman/listinfo/outages
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------------------------------

Message: 2
Date: Mon, 27 Sep 2021 13:42:59 -0500
From: Scott Harvanek <scott.harva...@login.com>
To: Jared Geiger <ja...@compuwizz.net>
Cc: Outages Discussion <outages-discussion@outages.org>
Subject: Re: [Outages-discussion] [outages] Second Bandwidth Outage
        Sunday
Message-ID: <ae398022-2ab4-992f-7f43-f412ebc7c...@login.com>
Content-Type: text/plain; charset="utf-8"; Format="flowed"

Is there anyone with direct peering to Bandwidth that is having the same 
issues?

We are in DA3 but do not have a x-connect over to Bandwidth but I may 
reconsider that if it's helping people avoid these issues...
-- 
*

        

        

**

*


Jared Geiger wrote on 9/27/21 1:31 PM:
> It looks like Bandwidth dropped all their BGP peers except NTT, 
> presumably to use NTT's DDoS services.
>
> As far as peering, Bandwidth offers connectivity via Megaport. 
> Peerless (21808) is on a bunch of Equinix exchanges 
> https://peeringdb.com/net/16256. Inteliquent (40160) is on some 
> exchanges as well https://peeringdb.com/net/18236.
>
> I did try and get Peerless to join Coresite Any2East last year because 
> they are in the same building but they said no.
>
> On Mon, Sep 27, 2021 at 11:19 AM Douglas Vought 
> <douglas.vou...@themsgctr.com <mailto:douglas.vou...@themsgctr.com>> 
> wrote:
>
>     They are. Several customers have contacted me demanding that I
>     plug the phone line back in.
>
>     On 9/27/2021 13:54, Drew Matthews via Outages wrote:
>>     i believe they are having issues again, not sure if its ddos
>>     related. but they are experiencing some major issues.
>>     https://status.bandwidth.com/
>>
>>     Update?- Bandwidth teams are also investigating delays with
>>     Toll-Free Messaging at this time along with V2 Voice, Standard
>>     Voice, 911 traffic, Portal & API with intermittent service
>>     disruptions.
>>     Sep 27, 13:01?EDT
>>     Update?- We continue to investigate this incident.
>>     Sep 27, 11:57?EDT
>>     Update?- Bandwidth teams are also investigating delayed ports at
>>     this time along with V2 Voice, Standard Voice, 911 traffic,
>>     Portal & API with intermittent service disruptions.
>>     Sep 27, 11:07?EDT
>>     Update?- We continue to investigate this incidnet.
>>     Sep 27, 11:02?EDT
>>     Update?- Bandwidth teams are investigating an incident impacting
>>     Voice, V2 Voice, 911 traffic, Portal & API with intermittent
>>     service disruption.
>>     Sep 27, 10:00?EDT
>>     Update?- Bandwidth teams are investigating an incident impacting
>>     Voice, V2 Voice, and 911 traffic with intermittent service
>>     disruption.
>>     Sep 27, 09:42?EDT
>>     Investigating?- Bandwidth teams are investigating an incident
>>     impacting our V2 Voice services. Customers may notice
>>     intermittent service disruptions.
>>     Sep 27, 09:12?EDT
>>
>>     On Sun, Sep 26, 2021 at 3:13 PM Peter Beckman via Outages
>>     <outa...@outages.org <mailto:outa...@outages.org>> wrote:
>>
>>         Again today, on the heels of the 2h 47m DDoS-related outage
>>         yesterday, right at
>>         11:01am US EDT (15:01:28 UTC), our monitoring alerted us to
>>         another incident at
>>         Bandwidth. The impact to us was much reduced this time, as we
>>         saw some flapping
>>         of their SIP Inbound SBCs, but around 15:20:12 UTC it was
>>         responsive enough to
>>         fall below our thresholds.
>>
>>         The API started acting up at 14:56:00 UTC, but recovered, and
>>         then has been
>>         flapping between OK and degraded since then. As of 21:52 UTC,
>>         the API and
>>         Portal/Dashboard are either non-responsive, slow, or degraded.
>>
>>         Inbound Voice Traffic has remaind at expected historical
>>         levels throughout.
>>         I have not checked on Termination, but it was working earlier
>>         today without
>>         issue.
>>
>>         Latest from BW https://status.bandwidth.com/
>>
>>         ? ? ?Update - Bandwidth teams have observed expected call
>>         behavior for 911
>>         ? ? ?calls. 911 calls are processing as designed and are
>>         fully restored. Teams
>>         ? ? ?continue to work on standard voice traffic.
>>
>>         ? ? ?Sep 26, 17:20 EDT
>>
>>         I question the phrase "processing as designed" which implies
>>         it is not
>>         working as the end user expects... odd.
>>
>>         Beckman
>>         
>> ---------------------------------------------------------------------------
>>         Peter Beckman Internet Guy
>>         beck...@angryox.com <mailto:beck...@angryox.com>
>>         https://www.angryox.com/
>>         
>> ---------------------------------------------------------------------------
>>         _______________________________________________
>>         Outages mailing list
>>         outa...@outages.org <mailto:outa...@outages.org>
>>         https://puck.nether.net/mailman/listinfo/outages
>>
>>
>>     _______________________________________________
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>
>
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