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Re: [outages] Facebook Down (Chad Austin) ---------------------------------------------------------------------- Message: 1 Date: Mon, 4 Oct 2021 19:11:21 -0400 From: Rusty Dekema <rdek...@gmail.com> To: Nate <nat...@gmail.com> Cc: Matt Hoppes <mattli...@rivervalleyinternet.net>, outages-discussion <outages-discussion@outages.org> Subject: Re: [Outages-discussion] [outages] Facebook Down Message-ID: <cajxvgblssdbp3pnf6lvh1snccebplqsqqiltqo5ejzlsc_k...@mail.gmail.com> Content-Type: text/plain; charset="UTF-8" Probably quite a few, between usual human behavioral oddities and the fact that the listserv appears to be delivering messages extremely slowly today. At many times throughout the day, there have been 3-5x more messages on the outages list web archive on this topic than had actually arrived in my inbox. -Rusty On Mon, Oct 4, 2021 at 5:47 PM Nate <nat...@gmail.com> wrote: > > Wonder how many more people are going to say it's down for them, in a certain > state or country without reading this email chain? > > To everyone who DOESNT READ the chain. > YES!!! Facebook, IG,Messenger, and WhatsApp are down hard, meaning no one > can access any of those services in any state or country currently. > > > On Mon, Oct 4, 2021, 3:39 PM Rusty Dekema <rdek...@gmail.com> wrote: >> >> Facebook is having DNS issues probably stemming from a network >> engineering issue: >> >> > facebook.com. >> Server: dns.google >> Address: 2001:4860:4860::8888 >> *** dns.google can't find facebook.com.: Server failed >> >> > facebook.com. >> Server: dns9.quad9.net >> Address: 9.9.9.9 >> *** dns9.quad9.net can't find facebook.com.: Server failed >> >> https://twitter.com/Benjojo12/status/1445054959209287680 >> >> Facebook owns Instagram and WhatsApp, so this is probably responsible >> for those services' outages as well. >> >> -Rusty >> >> On Mon, Oct 4, 2021 at 12:08 PM Matt Hoppes via Outages >> <outa...@outages.org> wrote: >> > >> > Is anyone else seeing Facebook down? Seems to be offline here in >> > Pennsylvania.. started with error messages now DNS errors. >> > >> > Seeing lots of errors on Instagram, QuickBooks, Whatsapp, Amazon. >> > _______________________________________________ >> > Outages mailing list >> > outa...@outages.org >> > https://puck.nether.net/mailman/listinfo/outages >> _______________________________________________ >> Outages-discussion mailing list >> Outages-discussion@outages.org >> https://puck.nether.net/mailman/listinfo/outages-discussion ------------------------------ Message: 2 Date: Mon, 4 Oct 2021 19:12:39 -0400 From: Chad Austin <m...@chadaustin.org> To: James Liakos <ja...@liakos.com.au>, "outages-discussion@outages.org" <outages-discussion@outages.org> Subject: Re: [Outages-discussion] [outages] Facebook Down Message-ID: <ebe97006-d7fd-463c-6b9a-747a63b7d...@chadaustin.org> Content-Type: text/plain; charset="windows-1252"; Format="flowed" It looks like they learned their lesson, but are now applying it to reddit comments. -Chad On 10/4/2021 7:07 PM, James Liakos wrote: > Or maybe commit confirmed > ------------------------------------------------------------------------ > *From:* Outages-discussion <outages-discussion-boun...@outages.org> on > behalf of Chad Austin <m...@chadaustin.org> > *Sent:* Tuesday, October 5, 2021 9:39:50 AM > *To:* outages-discussion@outages.org <outages-discussion@outages.org> > *Subject:* Re: [Outages-discussion] [outages] Facebook Down > [EXTERNAL EMAIL] > > Someone must have gone a long time before they finally learned the > importance of the reload-in command. > > -Chad > > On 10/4/2021 1:28 PM, Matt Hoppes wrote: > > That's bad... if I read that properly.. they've locked themselves out > > of their routers and are unable to get in without physically touching > > each one. > > > > On 10/4/21 1:00 PM, Eric Henson wrote: > >> Someone on the Facebook Incident response team is posting updates to > >> Reddit. > >> > >> > https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.reddit.com%2Fuser%2Framenporn%2Fcomments%2F&data=04%7C01%7Cjames%40liakos.com.au%7Cc59c6e5114ba4dafc6de08d98789c15b%7C6ad8265a93b14b7990a74df444e5977e%7C0%7C0%7C637689849044900064%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Pv3C6OqnOTsOZYrsBB0mDc%2BkE7T6tOc149SwLvuQzS8%3D&reserved=0 > > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.reddit.com%2Fuser%2Framenporn%2Fcomments%2F&data=04%7C01%7Cjames%40liakos.com.au%7Cc59c6e5114ba4dafc6de08d98789c15b%7C6ad8265a93b14b7990a74df444e5977e%7C0%7C0%7C637689849044900064%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Pv3C6OqnOTsOZYrsBB0mDc%2BkE7T6tOc149SwLvuQzS8%3D&reserved=0> > >> > >> ?As many of you know, DNS for FB services has been affected and this > >> is likely a symptom of the actual issue, and that's that *BGP peering > >> with Facebook peering routers has gone down*, very likely due to a > >> configuration change that went into effect shortly before the outages > >> happened (started roughly 1540 UTC). > >> > >> There are people now trying to gain access to the peering routers to > >> implement fixes, but the people with physical access is separate from > >> the people with knowledge of how to actually authenticate to the > >> systems and people who know what to actually do, so there is now a > >> logistical challenge with getting all that knowledge unified. > >> > >> Part of this is also due to lower staffing in data centers due to > >> pandemic measures.? > >> > >> -------- > >> > >> *Eric Henson* > >> > >> Senior Manager, IT Operations > >> > >> PFSweb, Inc. > >> > >> *o*:? 972.685.1387 > >> > >> *m:*972.948.3424 > >> > >> > https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pfsweb.com%2F&data=04%7C01%7Cjames%40liakos.com.au%7Cc59c6e5114ba4dafc6de08d98789c15b%7C6ad8265a93b14b7990a74df444e5977e%7C0%7C0%7C637689849044910026%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=qfgtHba0DojZNkvmOF7u2sYjhxGfv3APRWn4k85oCUs%3D&reserved=0 > > <https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pfsweb.com%2F&data=04%7C01%7Cjames%40liakos.com.au%7Cc59c6e5114ba4dafc6de08d98789c15b%7C6ad8265a93b14b7990a74df444e5977e%7C0%7C0%7C637689849044910026%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=qfgtHba0DojZNkvmOF7u2sYjhxGfv3APRWn4k85oCUs%3D&reserved=0> > >> > >> *From:* Outages <outages-boun...@outages.org> *On Behalf Of *Link IP > >> via Outages > >> *Sent:* Monday, October 4, 2021 10:51 AM > >> *To:* Matt Hoppes <mattli...@rivervalleyinternet.net> > >> *Cc:* outa...@outages.org > >> *Subject:* Re: [outages] Facebook Down > >> > >> *CAUTION:*This email originated from outside of the organization. Do > >> not click links or open attachments unless you recognize the sender > >> and know the content is safe. > >> > >> Down here in? the UK as well > >> > >> On Mon, 4 Oct 2021 at 16:48, Matt Hoppes via Outages > >> <outa...@outages.org <mailto:outa...@outages.org > <mailto:outa...@outages.org>>> wrote: > >> > >>???? Is anyone else seeing Facebook down??? Seems to be offline here in > >>???? Pennsylvania.. started with error messages now DNS errors. > >> > >>???? Seeing lots of errors on Instagram, QuickBooks, Whatsapp, Amazon. > >> _______________________________________________ > >>???? Outages mailing list > >>???? outa...@outages.org <mailto:outa...@outages.org > <mailto:outa...@outages.org>> > >> > https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Foutages&data=04%7C01%7Cjames%40liakos.com.au%7Cc59c6e5114ba4dafc6de08d98789c15b%7C6ad8265a93b14b7990a74df444e5977e%7C0%7C0%7C637689849044910026%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=4gVfA0Tii2zABZR1ugNztgsYarea8ytRrKKbh7llQJ8%3D&reserved=0 > > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Foutages&data=04%7C01%7Cjames%40liakos.com.au%7Cc59c6e5114ba4dafc6de08d98789c15b%7C6ad8265a93b14b7990a74df444e5977e%7C0%7C0%7C637689849044910026%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=4gVfA0Tii2zABZR1ugNztgsYarea8ytRrKKbh7llQJ8%3D&reserved=0> > >> > >> > >> -- > >> > >> *Lance Davis* > >> > >> *Link IP Networks Limited* > >> Delta House, > >> Wavell Road, > >> Wythenshawe, > >> M22 5QZ > >> > >> Office Tel: 0161 813 1870 > >> > >> Mobile Tel: 07703 196010 > >> > >> Email: la...@linkipnetworks.co.uk > <mailto:la...@linkipnetworks.co.uk <mailto:la...@linkipnetworks.co.uk>> > >> > >> Link IP Networks Limited is a company registered in England and Wales > >> with registration number 11881958 and registered address Delta House, > >> Wavell Road, Wythenshawe, M22 5QZ. > >> > >> This e-mail and any files transmitted with it are confidential and/or > >> legally privileged and intended solely for the use of the individual > >> or entity to whom they are addressed. If you are not the addressee > >> indicated in this e-mail (or responsible for the delivery of the e > >> mail to such person) be advised that you have received this e-mail in > >> error, and that any use, dissemination, forwarding, printing, or > >> copying of this e-mail is strictly prohibited. If you have received > >> this e-mail in error please notify the sender by reply e-mail and > >> then immediately permanently delete it and all copies from your > >> system. Whilst we maintain virus checks, we accept no liability for > >> viruses introduced from this e-mail. > >> > >> ?Please consider the *environment* before printing this e-mail > >> > > _______________________________________________ > > Outages-discussion mailing list > > Outages-discussion@outages.org > > > https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Foutages-discussion&data=04%7C01%7Cjames%40liakos.com.au%7Cc59c6e5114ba4dafc6de08d98789c15b%7C6ad8265a93b14b7990a74df444e5977e%7C0%7C0%7C637689849044910026%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dlDwjgre0MHXq%2F499A8BS69ICSJSKDiXmwNfXcKUWIU%3D&reserved=0 > > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Foutages-discussion&data=04%7C01%7Cjames%40liakos.com.au%7Cc59c6e5114ba4dafc6de08d98789c15b%7C6ad8265a93b14b7990a74df444e5977e%7C0%7C0%7C637689849044910026%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dlDwjgre0MHXq%2F499A8BS69ICSJSKDiXmwNfXcKUWIU%3D&reserved=0> > _______________________________________________ > Outages-discussion mailing list > Outages-discussion@outages.org > https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Foutages-discussion&data=04%7C01%7Cjames%40liakos.com.au%7Cc59c6e5114ba4dafc6de08d98789c15b%7C6ad8265a93b14b7990a74df444e5977e%7C0%7C0%7C637689849044910026%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dlDwjgre0MHXq%2F499A8BS69ICSJSKDiXmwNfXcKUWIU%3D&reserved=0 > > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Foutages-discussion&data=04%7C01%7Cjames%40liakos.com.au%7Cc59c6e5114ba4dafc6de08d98789c15b%7C6ad8265a93b14b7990a74df444e5977e%7C0%7C0%7C637689849044910026%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dlDwjgre0MHXq%2F499A8BS69ICSJSKDiXmwNfXcKUWIU%3D&reserved=0> -------------- next part -------------- An HTML attachment was scrubbed... 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