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Today's Topics:

   1. Re: [outages] Facebook Down (Chad Austin)
   2. On the subject of root cause analyses and postmortems...
      (Chapman, Brad (NBCUniversal))


----------------------------------------------------------------------

Message: 1
Date: Mon, 4 Oct 2021 23:04:32 -0400
From: Chad Austin <m...@chadaustin.org>
To: outages-discussion@outages.org
Subject: Re: [Outages-discussion] [outages] Facebook Down
Message-ID: <411a5e22-c577-9b44-9f28-9d9495866...@chadaustin.org>
Content-Type: text/plain; charset="utf-8"; Format="flowed"

When the emails take hours to arrive, everyone gets to be first.

On 10/4/2021 5:47 PM, Nate wrote:
> Wonder how many more people are going to say it's down for them, in a 
> certain state or country without reading this email chain?
>
> To everyone who DOESNT READ the chain.
> YES!!! Facebook, IG,Messenger,? and WhatsApp are down hard, meaning no 
> one can access any of those services in any state or country currently.
>
>
> On Mon, Oct 4, 2021, 3:39 PM Rusty Dekema <rdek...@gmail.com 
> <mailto:rdek...@gmail.com>> wrote:
>
>     Facebook is having DNS issues probably stemming from a network
>     engineering issue:
>
>     > facebook.com <http://facebook.com>.
>     Server:? dns.google
>     Address:? 2001:4860:4860::8888
>     *** dns.google can't find facebook.com <http://facebook.com>.:
>     Server failed
>
>     > facebook.com <http://facebook.com>.
>     Server: dns9.quad9.net <http://dns9.quad9.net>
>     Address:? 9.9.9.9
>     *** dns9.quad9.net <http://dns9.quad9.net> can't find facebook.com
>     <http://facebook.com>.: Server failed
>
>     https://twitter.com/Benjojo12/status/1445054959209287680
>     <https://twitter.com/Benjojo12/status/1445054959209287680>
>
>     Facebook owns Instagram and WhatsApp, so this is probably responsible
>     for those services' outages as well.
>
>     -Rusty
>
>     On Mon, Oct 4, 2021 at 12:08 PM Matt Hoppes via Outages
>     <outa...@outages.org <mailto:outa...@outages.org>> wrote:
>     >
>     > Is anyone else seeing Facebook down?? ?Seems to be offline here in
>     > Pennsylvania.. started with error messages now DNS errors.
>     >
>     > Seeing lots of errors on Instagram, QuickBooks, Whatsapp, Amazon.
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------------------------------

Message: 2
Date: Tue, 5 Oct 2021 03:28:09 +0000
From: "Chapman, Brad (NBCUniversal)" <brad.chap...@nbcuni.com>
To: Jay Ashworth <j...@baylink.com>
Cc: Gary Josack <g...@byoteki.com>, "Patrick W. Gilmore"
        <patr...@ianai.net>,  "o...@delong.com" <o...@delong.com>,
        outages-discussion <outages-discussion@outages.org>
Subject: [Outages-discussion] On the subject of root cause analyses
        and postmortems...
Message-ID: <f06f3875-4454-4474-8421-bb8a6ff62...@tfayd.com>
Content-Type: text/plain; charset="utf-8"

Howdy Jay,

In light of today?s Facebook outage, I thought I?d inquire as to how your new 
book about complex failure analysis is coming along.

Below is the cover art I proposed at the start of the pandemic, with some new 
owls as requested.  :-)

Cheers,
Brad

[A group of people in garment  Description automatically generated with low 
confidence][A picture containing text, bird of prey, bird, owl  Description 
automatically generated]



From: Outages-discussion <outages-discussion-boun...@outages.org> on behalf of 
"Chapman, Brad (NBCUniversal)" <brad.chap...@nbcuni.com>
Date: Sunday, March 22, 2020 at 8:52 PM
To: Jay Ashworth <j...@baylink.com>, Gary Josack <g...@byoteki.com>, "Patrick 
W. Gilmore" <patr...@ianai.net>
Cc: OUTAGES Discussion List <outages-discussion@outages.org>
Subject: Re: [Outages-discussion] [EXTERNAL] Re: [outages] Discord: Sever 
outages and Increased API errors

Hmm, you have a point.  Maybe the three wise guys are a more appropriate animal 
metaphor...




From: Jay Ashworth <j...@baylink.com>
Date: Sunday, March 22, 2020 at 8:52 AM
To: "Chapman, Brad (NBCUniversal)" <brad.chap...@nbcuni.com>, Gary Josack 
<g...@byoteki.com>, Gary Josack via Outages <outa...@outages.org>, "Patrick W. 
Gilmore" <patr...@ianai.net>
Subject: Re: [EXTERNAL] Re: [outages] Discord: Sever outages and Increased API 
errors

Yeah, but that's an owl, with a 360-degree neck. Shouldn't it have been facing 
away from the camera? :-)
On March 22, 2020 2:03:04 AM EDT, "Chapman, Brad (NBCUniversal)" 
<brad.chap...@nbcuni.com> wrote:
Whenever you decide to publish such a book, I?ve got your title and cover art 
ready...

Put me down for a pre-order.

-Brad

[A close up of a bird  Description automatically generated]



From: Outages <outages-boun...@outages.org> on behalf of Jay Ashworth via 
Outages <outa...@outages.org>
Reply-To: Jay Ashworth <j...@baylink.com>
Date: Friday, March 20, 2020 at 9:07 PM
To: Gary Josack <g...@byoteki.com>, Gary Josack via Outages 
<outa...@outages.org>, "Patrick W. Gilmore" <patr...@ianai.net>
Cc: outages <outa...@outages.org>
Subject: [EXTERNAL] Re: [outages] Discord: Sever outages and Increased API 
errors

I am sufficiently interested that I'm seriously considering writing a book on 
this topic actually. That was a very nice write-up. Do I correctly understand, 
then, that the root cause was the broken golang library function / routine?

(For the moment, we will pass on the topic of the irony of having to come up 
with an alternate name for your own language because otherwise people won't be 
able to find things about it... in the search engine you run that you wrote it 
for :-) Way to go Google.)
On March 20, 2020 11:54:08 PM EDT, Gary Josack via Outages 
<outa...@outages.org> wrote:
If anyone is interested we published a post mortem on our status page for this 
incident. 
https://status.discordapp.com/incidents/62gt9cgjwdgf<https://urldefense.com/v3/__https:/status.discordapp.com/incidents/62gt9cgjwdgf__;!!PIZeeW5wscynRQ!9IlozgcLDbWntVNJYRLbLSjlkY1RnEa2iRitGoMKZBTwtilpUibKlSbLxIv4M9w-XQ$>

On Mon, Mar 16, 2020 at 2:49 PM Patrick W. Gilmore via Outages 
<outa...@outages.org<mailto:outa...@outages.org>> wrote:
Discord seems to be having issues. It is showing on Down Detector. The splash 
page says:
[https://files.slack.com/files-pri/T2F7AJRMY-FV5C2QE4A/image.png]
[cid:170fb3917e5a2da56b91]

The Server Status page shows:
[cid:170fb3917e5774fd4222]

Mostly FYI.

--
TTFN,
patrick

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--
Sent from my Android device with K-9 Mail. Please excuse my brevity.
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