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Today's Topics:
1. Re: [outages] 911 outage - MA statewide (Jay R. Ashworth)
2. Re: [outages] 911 outage - MA statewide (Michael B. Williams)
----------------------------------------------------------------------
Message: 1
Date: Wed, 19 Jun 2024 02:30:22 +0000 (UTC)
From: "Jay R. Ashworth" <j...@baylink.com>
To: Mel Beckman <m...@beckman.org>
Cc: "Michael B. Williams" <michael.willi...@glexia.com>, Outages
Discussion <outages-discussion@outages.org>
Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
Message-ID:
<1728253141.61443.1718764222632.javamail.zim...@baylink.com>
Content-Type: text/plain; charset=utf-8
Oh, come ON, Mel.
You just quoted EXACTLY WHAT I ALREADY QUOTED, and did not answer the
question it, and I raised: HOW DO YOU ACQUIRE THAT non-emergency PSAP
number, which they go out of their way NOT TO GIVE OUT?
If that's the best you can do, go to your quarters. Send me your sword.
I've been pretty tolerant of you over the years, but it's been a stretch.
Do your damn homework before telling me something I'd just told you.
Cheers,
-- jr '<admin/>' a
----- Original Message -----
> From: "Mel Beckman" <m...@beckman.org>
> To: "jra" <j...@baylink.com>
> Cc: "Michael B. Williams" <michael.willi...@glexia.com>, "Outages Discussion"
> <outages-discussion@outages.org>
> Sent: Tuesday, June 18, 2024 10:26:58 PM
> Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
> Seems pretty simple. I just googled ?how to make a test call to 911?,
>
>
> That produced as the first top result (after Google?s AI thingie):
>
>
> https://www.911.gov/calling-911/frequently-asked-questions/#:~:text=Test%20calls%20confirm%20that%20your,its%20non%2Demergency%20phone%20number.
>
>
> That opens to a national PSAP FAQ, the ninth question of which is:
>
>
> Q.How do I place a "test" call to make sure 911 works for me?
>
> A. Test calls confirm that your local 911 service can receive your 911 call
> and
> has the correct location information. Test calls can be scheduled by
> contacting
> your local 911 call center via its non-emergency phone number.
>
>
> In your preferred search engine, search the key words ?emergency
> communications
> center non-emergency number" and include the names of the city or town, state,
> and county or parish in your search. Test calls may need to be scheduled and
> are usually based on the workload experienced at the PSAP.
>
>
> For more information, visit the National Association of State 911
> Administrators<https://www.nasna911.org/home> site.
>
> Please do not call 911 to obtain the non-emergency number.
>
>
> Googling ?emergency communications center non-emergency number"
>
> as instructed along with a city name got me the non-emergency number every
> time.
>
>
> -mel
>
> On Jun 18, 2024, at 7:04?PM, Jay R. Ashworth <j...@baylink.com> wrote:
>
>?I Am Not A Lawyer.
>
> But if someone tried to charge me for that, I'd just be calm and
> professional, and tell them that I felt obligated to check the report
> out in support of my ... whatever community I felt justified it, and if
> they had a preferred approach, I'd be happy to do it that way *if someone
> promulgated that information somewhere I could have gotten it*.
>
> IME, they protect that non-emergency number *to the PSAP* pretty closely;
> I have it cause I got it as CNID on a callback when I had to read off a
> dispatcher for requiring me to provide a physical street address *for the
> middle of a major inter-county bridge*.
>
> This is why I question Mel's assertion.
>
> Cheers,
> -- jra
>
> ----- Original Message -----
> From: "Michael B. Williams" <michael.willi...@glexia.com>
> To: "jra" <j...@baylink.com>
> Cc: "Mel Beckman" <m...@beckman.org>, "Outages Discussion"
> <outages-discussion@outages.org>
> Sent: Tuesday, June 18, 2024 9:47:14 PM
> Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
>
> Jay for any of us who get charged are we able to send the police your info
> to just confirm we were testing because of the alleged outage? Is that the
> best procedure to follow to address these issues?
>
> Seems ridiculous that we?d be charged for confirming if 911 service is
> working for our clients.
>
> Sent from Gmail Mobile
>
>
> On Wed, Jun 19, 2024 at 10:59 Jay R. Ashworth via Outages-discussion <
> outages-discussion@outages.org> wrote:
>
> [ Moving to -discuss ]
>
> Googling "911 test call" takes you, largely, here:
>
> https://www.911.gov/calling-911/frequently-asked-questions/
>
> Googling the string they suggest:
>
> "emergency communications center non-emergency number 727"
>
> gets me a *lot* of PD and fire non-emergency numbers, but does NOT
> give me the NE number for the 727 PSAP -- which I know because I
> *have* that number in my dialling directory, and a complete album
> of photos of that room before they staffed it about 10 years ago.
> It's a very pretty call center, attached to the new PCSO building.
>
> So, how, exactly, are semi-civilians supposed to execute these
> instructions, Mel? Real-world.
>
> Cheers,
> -- jra
>
> ----- Original Message -----
> From: "Mel Beckman" <m...@beckman.org>
> To: "Michael B. Williams" <michael.willi...@glexia.com>
> Cc: "jra" <j...@baylink.com>, outa...@outages.org
> Sent: Tuesday, June 18, 2024 8:48:37 PM
> Subject: Re: [outages] 911 outage - MA statewide
>
> I?m posting this to the announce side because it appears readers of this
> list
> need to know this important info.
>
> You can?t legally ?test call? 911 cold. You have to first schedule the
> test with
> your local Public Safety Answering Point (PSAP) using their non-emergency
> number. You can find the PSAP's non-emergency number in your local phone
> book
> or on their website. Some PSAPs may have specific times or dates when
> they
> perform test calls, so you must check their website for more information
> handling BEFORE calling the dispatch center. And you must have an
> industry need
> (e.g., phone system installer, first responder, etc) to even schedule a
> test
> call. If anyone could make a test call, everyone would be tying up the
> lines
> doing that.
>
> All widely available, public information. You clearly didn?t do any
> research,
> such as googling ?911 test call?.
>
> Which is why you?re being charged.
>
> Continue this discussion on the discuss list.
>
> -mel
>
> On Jun 18, 2024, at 4:09?PM, Michael B. Williams via Outages
> <outa...@outages.org> wrote:
>
>?
> I test-called 911 from about five different phones, and all went
> through. Now I
> am facing charges for misuse of 911 system? Seems to be fixed or
> officially
> bogus?
>
>
> On Wed, Jun 19, 2024 at 5:24?AM Jay R. Ashworth via Outages
> <outa...@outages.org> wrote:
> I have a report this 3pm Tue, hour from the authenticated FB page of the
> Boston
> PD,
> that 9-1-1 service is out statewide in Mass; they're handling it as a
> Code 2
> AHOD;
> flag down a cruiser if you need help.
>
> """
> 9-11 is currently down statewide.
>
> If you are experiencing an emergency please pull a Fire Box.
>
> If you need assistance, please reach out to your local Boston Police
> District
> station.
>
> Boston Police will be patrolling with their blue lights activated for
> high
> visibility.
> Please approach an officer if you need assistance:
>
> Downtown A-1: (617) 343-4240
> Charlestown A-15: (617) 343-4888
> East Boston A-7: (617) 343-4220
> Roxbury B-2: (617) 343-4270
> Mattapan B-3: (617) 343-4700
> South Boston C-6: (617) 343-4730
> Dorchester C-11: (617) 343-4330
> South End D-4: (617) 343-4250
> Allston/Brighton D-14: (617) 343-4260
> Roslindale/ West Roxbury E-5: (617) 343-4560
> Jamaica Plain E-13: (617) 343-5630
> Hyde Park E-18: (617) 343-5600
> """
>
> And yes, a fairly wide swath of Mass still has handle-pull fireboxes.
>
> We knew those would come in handy some day.
>
> Everything except "Officials say it's fixed now" to -discuss, please.
>
> And yes, "9-11" is a copy/pasta quote from the posting. Oops.
>
> Cheers,
> -- jra
> --
> Jay R. Ashworth Baylink
> j...@baylink.com<mailto:j...@baylink.com>
> Designer The Things I Think
> RFC 2100
> Ashworth & Associates
> http://www.bcp38.info<
> https://mailtrack.io/l/435e5cceee61d5f7ac924fad95f431f695f8c313?w=b3V0YWdlc0BvdXRhZ2VzLm9yZw&url=http%3A%2F%2Fwww.bcp38.info&u=10605575&signature=fd599c8b9bba0733
>
> 2000 Land Rover DII
> St Petersburg FL USA BCP38: Ask For It By Name! +1 727
> 647 1274
> _______________________________________________
> Outages mailing list
> outa...@outages.org<mailto:outa...@outages.org>
> https://puck.nether.net/mailman/listinfo/outages<
> https://mailtrack.io/l/6133d8f2c307508a97d1221ec0eeb6d9e6e6ac12?w=b3V0YWdlc0BvdXRhZ2VzLm9yZw&url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Foutages&u=10605575&signature=2b990b6a1f66b279
>
> _______________________________________________
> Outages mailing list
> outa...@outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
> --
> Jay R. Ashworth Baylink
> j...@baylink.com
> Designer The Things I Think RFC
> 2100
> Ashworth & Associates http://www.bcp38.info 2000 Land
> Rover DII
> St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647
> 1274
> _______________________________________________
> Outages-discussion mailing list
> Outages-discussion@outages.org
> https://puck.nether.net/mailman/listinfo/outages-discussion
>
> --
> Jay R. Ashworth Baylink
> j...@baylink.com
> Designer The Things I Think RFC 2100
> Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII
> St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
--
Jay R. Ashworth Baylink j...@baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII
St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
------------------------------
Message: 2
Date: Wed, 19 Jun 2024 13:16:59 +1000
From: "Michael B. Williams" <michael.willi...@glexia.com>
To: Bruce Freshwater <bfreshwa...@sierraexperts.com>
Cc: Don Gould <d...@bowenvale.co.nz>, Mel Beckman <m...@beckman.org>,
Outages Discussion <outages-discussion@outages.org>, richey goldberg
<richey.goldb...@gmail.com>
Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
Message-ID:
<CAGj=18Frd_Niik14_4pjCHAt2id6N-_KkX=s0fjubogfqiv...@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Agreed this is on the discussion list and important for people to know not
to call 911 to test if it?s illegal.
We need Don to do better!
Sent from Gmail Mobile
On Wed, Jun 19, 2024 at 13:11 Bruce Freshwater <
bfreshwa...@sierraexperts.com> wrote:
> Ya, Don.
>
> Do better.
>
> Thank you all, very much appreciate the updates.
>
> -bruce
> ------------------------------
> *From:* Outages <outages-boun...@outages.org> on behalf of Mel Beckman
> via Outages <outa...@outages.org>
> *Sent:* Tuesday, June 18, 2024 11:07:11 PM
> *To:* Don Gould <d...@bowenvale.co.nz>; richey goldberg <
> richey.goldb...@gmail.com>; Michael B. Williams <
> michael.willi...@glexia.com>
>
> *Cc:* outa...@outages.org <outa...@outages.org>
> *Subject:* Re: [outages] 911 outage - MA statewide
>
> Don,
> It IS on the Outages-discussion list, as indicated in the subject line.
>
> -mel
> ------------------------------
> *From:* Don Gould <d...@bowenvale.co.nz>
> *Sent:* Tuesday, June 18, 2024 7:53 PM
> *To:* richey goldberg <richey.goldb...@gmail.com>; Mel Beckman <
> m...@beckman.org>; Michael B. Williams <michael.willi...@glexia.com>
> *Cc:* outa...@outages.org <outa...@outages.org>
> *Subject:* Re: [outages] 911 outage - MA statewide
>
> It's really looks like a post that could be on the discussion list at this
> point.
>
> I don't know about others on this list but I'm getting sick of the many
> notifications I'm getting and in considering just unsubscribing
>
> D
>
>
>
> --
> Don Gould
> 5 Cargill Place
> <https://www.google.com/maps/search/5+Cargill+Place+%0D%0ARichmond+8013+%0D%0AChristchurch,+New+Zealand?entry=gmail&source=g>
> Richmond 8013
> <https://www.google.com/maps/search/5+Cargill+Place+%0D%0ARichmond+8013+%0D%0AChristchurch,+New+Zealand?entry=gmail&source=g>
> Christchurch, New Zealand
> <https://www.google.com/maps/search/5+Cargill+Place+%0D%0ARichmond+8013+%0D%0AChristchurch,+New+Zealand?entry=gmail&source=g>
> Mobile/Telegram: + 64 21 114 0699
> www.bowenvale.co.nz
>
>
> -------- Original message --------
> From: richey goldberg via Outages <outa...@outages.org>
> Date: 19/06/24 2:51?pm (GMT+12:00)
> To: Mel Beckman <m...@beckman.org>, "Michael B. Williams" <
> michael.willi...@glexia.com>
> Cc: outa...@outages.org
> Subject: Re: [outages] 911 outage - MA statewide
>
>
>
> It completely depends on the PSAP. When I was doing HPBX installs on a
> new install I would call 911 and would lead with ?This is a phone company
> engineer? Can you verify the address. They would verify what they had
> and I would say thank you and hang up. If what the read to me was wrong I
> still just thanked them and hung up and would address the issue with our
> E911 provider.
>
> This is what we were told to do when we contacted the PSAP. They told us
> that if they could not accommodate they would just say something like ?Not
> now? ?Call back later? and hang up. If that happened we were to wait
> until the next day and try again.
>
>
>
> Other markets were different. This was more than 10 years ago so their
> rules on this may have changed.
>
>
>
>
> -richey
>
>
>
> *From: *Outages <outages-boun...@outages.org> on behalf of Mel Beckman
> via Outages <outa...@outages.org>
> *Date: *Tuesday, June 18, 2024 at 8:49 PM
> *To: *Michael B. Williams <michael.willi...@glexia.com>
> *Cc: *outa...@outages.org <outa...@outages.org>
> *Subject: *Re: [outages] 911 outage - MA statewide
>
> I?m posting this to the announce side because it appears readers of this
> list need to know this important info.
>
>
>
> You can?t legally ?test call? 911 cold. You have to first schedule the
> test with your local Public Safety Answering Point (PSAP) using their
> non-emergency number. You can find the PSAP's non-emergency number in your
> local phone book or on their website. Some PSAPs may have specific times or
> dates when they perform test calls, so you must check their website for
> more information handling BEFORE calling the dispatch center. And you must
> have an industry need (e.g., phone system installer, first responder, etc)
> to even schedule a test call. If anyone could make a test call, everyone
> would be tying up the lines doing that.
>
>
>
> All widely available, public information. You clearly didn?t do any
> research, such as googling ?911 test call?.
>
>
>
> Which is why you?re being charged.
>
>
>
> Continue this discussion on the discuss list.
>
>
>
> -mel
>
>
>
> On Jun 18, 2024, at 4:09?PM, Michael B. Williams via Outages <
> outa...@outages.org> wrote:
>
> ?
>
> I test-called 911 from about five different phones, and all went through.
> Now I am facing charges for misuse of 911 system? Seems to be fixed or
> officially bogus?
>
>
> [image: Image removed by sender.]
>
> On Wed, Jun 19, 2024 at 5:24?AM Jay R. Ashworth via Outages <
> outa...@outages.org> wrote:
>
> I have a report this 3pm Tue, hour from the authenticated FB page of the
> Boston PD,
> that 9-1-1 service is out statewide in Mass; they're handling it as a Code
> 2 AHOD;
> flag down a cruiser if you need help.
>
> """
> 9-11 is currently down statewide.
>
> If you are experiencing an emergency please pull a Fire Box.
>
> If you need assistance, please reach out to your local Boston Police
> District station.
>
> Boston Police will be patrolling with their blue lights activated for high
> visibility.
> Please approach an officer if you need assistance:
>
> Downtown A-1: (617) 343-4240
> Charlestown A-15: (617) 343-4888
> East Boston A-7: (617) 343-4220
> Roxbury B-2: (617) 343-4270
> Mattapan B-3: (617) 343-4700
> South Boston C-6: (617) 343-4730
> Dorchester C-11: (617) 343-4330
> South End D-4: (617) 343-4250
> Allston/Brighton D-14: (617) 343-4260
> Roslindale/ West Roxbury E-5: (617) 343-4560
> Jamaica Plain E-13: (617) 343-5630
> Hyde Park E-18: (617) 343-5600
> """
>
> And yes, a fairly wide swath of Mass still has handle-pull fireboxes.
>
> We knew those would come in handy some day.
>
> >> Everything except "Officials say it's fixed now" to -discuss, please.
>
> And yes, "9-11" is a copy/pasta quote from the posting. Oops.
>
> Cheers,
> -- jra
> --
> Jay R. Ashworth Baylink
> j...@baylink.com
> Designer The Things I Think RFC
> 2100
> Ashworth & Associates http://www.bcp38.info
> <https://mailtrack.io/l/435e5cceee61d5f7ac924fad95f431f695f8c313?w=b3V0YWdlc0BvdXRhZ2VzLm9yZw&url=http%3A%2F%2Fwww.bcp38.info&u=10605575&signature=fd599c8b9bba0733>
> 2000 Land Rover DII
> St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647
> 1274
> _______________________________________________
> Outages mailing list
> outa...@outages.org
> https://puck.nether.net/mailman/listinfo/outages
> <https://mailtrack.io/l/6133d8f2c307508a97d1221ec0eeb6d9e6e6ac12?w=b3V0YWdlc0BvdXRhZ2VzLm9yZw&url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Foutages&u=10605575&signature=2b990b6a1f66b279>
>
> _______________________________________________
> Outages mailing list
> outa...@outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
>
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