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Today's Topics:
1. Re: [outages] 911 outage - MA statewide (Martin A Flynn)
----------------------------------------------------------------------
Message: 1
Date: Wed, 19 Jun 2024 07:25:45 -0400
From: Martin A Flynn <martin.fl...@compdecon.org>
To: outages-discussion@outages.org
Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
Message-ID: <630aa4b7-29d7-4b20-835d-3d1be8ff5...@compdecon.org>
Content-Type: text/plain; charset="utf-8"; Format="flowed"
Handy list to have:
https://www.fcc.gov/general/9-1-1-master-psap-registry.. One quick call
to the local public safety team will provide the correct person to
coordinate tests with
https://www.fcc.gov/sites/default/files/masterpsapregistryv2.278.xlsx
Martin
On 6/19/2024 2:44 AM, Mel Beckman via Outages-discussion wrote:
> ?No, they are the actual PSAPs. Any law enforcement dispatch center,
> which is to say any agency that is routed 911 calls by the local
> exchange carrier (LEC), can schedule a 911 test for you. But you?ll
> have to supply your name and other identifying information and the
> reason for your test, as these are all logged. ?I just want to see?
> isn?t a reason that they will accept. ?I am a telephone installer,
> checking on VoIP processing for 911? is a reason they will accept.
>
> Different agencies have different areas of responsibility. Every LEO
> entity with its own dispatch center is a PSAP for its jurisdiction.
> City police departments cover within city limits, sheriffs cover
> outside of city limits, and the highway patrol covers highways, and
> typically also fields 911 cellular calls.
>
> ?-mel
>
>> On Jun 18, 2024, at 10:17?PM, Michael B. Williams
>> <michael.willi...@glexia.com> wrote:
>>
>> ?
>> But these are not the 911 PSAP? many run are county or regionals. How
>> do we get the actual PSAP number? My understanding is they?re private?
>>
>> Sent from Gmail Mobile
>>
>>
>> On Wed, Jun 19, 2024 at 14:51 Mel Beckman <m...@beckman.org> wrote:
>>
>> Michael,
>>
>> The email address says <outages-discussion@outages.org>, which is
>> the discussions list. A few replies have drifted back to
>> out...@outages.org, but that always happens.
>>
>> To answer your?questions:
>>
>> Springfield Police? 24/7 non-emergency: 413-787-6302
>> Hadley Police 24/7?non-emergency (413) 584-0883
>> Merrimac Police main line Phone:?(978) 346-8321 extension 0 for
>> the non-emergency dispatcher
>> Amherst Public Safety Communication Center at 413-259-3000
>>
>> The google search "emergency communications center non-emergency
>> number" <city> <state> took me right to the page every time.
>> Sometimes I had to do a page search for either "non-emergency" or
>> "24/7", but the numbers were easily found in a few seconds.
>>
>> I think some of the confusion might be some people thinking PSAP
>> is the actual identifier of some agency. But it's just any place
>> that takes 911 calls. A Public Safety Answering Point) is any
>> entity responsible for receiving 911 calls and dispatching them
>> to first responders. PSAP is an organizing principle, not an
>> agency. But it's a national standard. I design and build police
>> dispatch centers, so I work with PSAP operations every day.
>>
>> ? -mel
>> ------------------------------------------------------------------------
>> *From:* Michael B. Williams <michael.willi...@glexia.com>
>> *Sent:* Tuesday, June 18, 2024 9:47 PM
>> *To:* Richard Laager <rlaa...@wiktel.com>
>> *Cc:* Mel Beckman <m...@beckman.org>; Outages Discussion
>> <outages-discussion@outages.org>
>>
>> *Subject:* Re: [outages] 911 outage - MA statewide
>> To me it?s appearing on outages discussion?
>>
>> Sent from Gmail Mobile
>>
>>
>> On Wed, Jun 19, 2024 at 14:44 Richard Laager via Outages
>> <outages-discussion@outages.org> wrote:
>>
>> This is on outages@, not outages-discussion@.
>>
>> On 2024-06-18 22:07, Mel Beckman via Outages wrote:
>>> Don,
>>> It IS on the Outages-discussion list, as indicated in the
>>> subject line.
>>>
>>> ? -mel
>>>
>>> ------------------------------------------------------------------------
>>> *From:* Don Gould <d...@bowenvale.co.nz>
>>> <mailto:d...@bowenvale.co.nz>
>>> *Sent:* Tuesday, June 18, 2024 7:53 PM
>>> *To:* richey goldberg <richey.goldb...@gmail.com>
>>> <mailto:richey.goldb...@gmail.com>; Mel Beckman
>>> <m...@beckman.org> <mailto:m...@beckman.org>; Michael B.
>>> Williams <michael.willi...@glexia.com>
>>> <mailto:michael.willi...@glexia.com>
>>> *Cc:* outa...@outages.org <outa...@outages.org>
>>> <mailto:outa...@outages.org>
>>> *Subject:* Re: [outages] 911 outage - MA statewide
>>> It's really looks like a post that could be on the
>>> discussion list at this point.
>>>
>>> I don't know about others on this list but I'm getting sick
>>> of the many notifications I'm getting and in considering
>>> just unsubscribing
>>>
>>> D
>>>
>>>
>>>
>>> --
>>> Don Gould
>>> 5 Cargill Place
>>>
>>> <https://www.google.com/maps/search/5+Cargill+Place+%0D%0A++++++++++Richmond+8013+%0D%0A++++++++++Christchurch,+New+Zealand?entry=gmail&source=g>
>>> Richmond 8013
>>>
>>> <https://www.google.com/maps/search/5+Cargill+Place+%0D%0A++++++++++Richmond+8013+%0D%0A++++++++++Christchurch,+New+Zealand?entry=gmail&source=g>
>>> Christchurch, New Zealand
>>>
>>> <https://www.google.com/maps/search/5+Cargill+Place+%0D%0A++++++++++Richmond+8013+%0D%0A++++++++++Christchurch,+New+Zealand?entry=gmail&source=g>
>>> Mobile/Telegram: + 64 21 114 0699
>>> www.bowenvale.co.nz <http://www.bowenvale.co.nz>
>>>
>>>
>>> -------- Original message --------
>>> From: richey goldberg via Outages <outa...@outages.org>
>>> <mailto:outa...@outages.org>
>>> Date: 19/06/24 2:51?pm (GMT+12:00)
>>> To: Mel Beckman <m...@beckman.org> <mailto:m...@beckman.org>,
>>> "Michael B. Williams" <michael.willi...@glexia.com>
>>> <mailto:michael.willi...@glexia.com>
>>> Cc: outa...@outages.org
>>> Subject: Re: [outages] 911 outage - MA statewide
>>>
>>> It completely depends on the PSAP.??? When I was doing HPBX
>>> installs on a new install I would call 911 and would lead
>>> with ?This is a phone company engineer??? Can you verify the
>>> address.??? They would verify what they had and I would say
>>> thank you and hang up.?? If what the read to me was wrong I
>>> still just thanked them and hung up and would address the
>>> issue with our E911 provider.
>>>
>>> This is what we were told to do when we contacted the
>>> PSAP.?? They told us that if they could not accommodate they
>>> would just say something like ?Not now? ?Call back later?
>>> and hang up.?? If that happened we were to wait until the
>>> next day and try again.
>>>
>>> Other markets were different. This was more than 10 years
>>> ago so their rules on this may have changed.
>>>
>>>
>>>
>>>
>>> -richey
>>>
>>> *From: *Outages <outages-boun...@outages.org>
>>> <mailto:outages-boun...@outages.org> on behalf of Mel
>>> Beckman via Outages <outa...@outages.org>
>>> <mailto:outa...@outages.org>
>>> *Date: *Tuesday, June 18, 2024 at 8:49 PM
>>> *To: *Michael B. Williams <michael.willi...@glexia.com>
>>> <mailto:michael.willi...@glexia.com>
>>> *Cc: *outa...@outages.org <outa...@outages.org>
>>> <mailto:outa...@outages.org>
>>> *Subject: *Re: [outages] 911 outage - MA statewide
>>>
>>> I?m posting this to the announce side because it appears
>>> readers of this list need to know this important info.
>>>
>>> You can?t legally ?test call? 911 cold. You have to first
>>> schedule the test with your local Public Safety Answering
>>> Point (PSAP) using their non-emergency number. You can find
>>> the PSAP's non-emergency number in your local phone book or
>>> on their website. Some PSAPs may have specific times or
>>> dates when they perform test calls, so you must check their
>>> website for more information?handling BEFORE calling the
>>> dispatch center. And you must have an industry need (e.g.,
>>> phone system installer, first responder, etc) to even
>>> schedule a test call. If anyone could make a test call,
>>> everyone would be tying up the lines doing that.
>>>
>>> All widely available, public information. You clearly didn?t
>>> do any research, such as googling ?911 test call?.
>>>
>>> Which is why you?re being charged.
>>>
>>> Continue this discussion on the discuss list.
>>>
>>> ?-mel
>>>
>>>
>>>
>>> On Jun 18, 2024, at 4:09?PM, Michael B. Williams via
>>> Outages <outa...@outages.org>
>>> <mailto:outa...@outages.org> wrote:
>>>
>>> ?
>>>
>>> I test-called 911 from about five different phones, and
>>> all went through. Now I am facing charges for misuse of
>>> 911 system? Seems to be fixed or officially bogus?
>>>
>>>
>>> Image removed by sender.
>>>
>>> On Wed, Jun 19, 2024 at 5:24?AM Jay R. Ashworth via
>>> Outages <outa...@outages.org>
>>> <mailto:outa...@outages.org> wrote:
>>>
>>> I have a report this 3pm Tue, hour from the
>>> authenticated FB page of the Boston PD,
>>> that 9-1-1 service is out statewide in Mass; they're
>>> handling it as a Code 2 AHOD;
>>> flag down a cruiser if you need help.
>>>
>>> """
>>> 9-11 is currently down statewide.
>>>
>>> If you are experiencing an emergency please pull a
>>> Fire Box.
>>>
>>> If you need assistance, please reach out to your
>>> local Boston Police District station.
>>>
>>> Boston Police will be patrolling with their blue
>>> lights activated for high visibility.
>>> Please approach an officer if you need assistance:
>>>
>>> Downtown A-1: (617) 343-4240
>>> Charlestown A-15: (617) 343-4888
>>> East Boston A-7: (617) 343-4220
>>> Roxbury B-2: (617) 343-4270
>>> Mattapan B-3: (617) 343-4700
>>> South Boston C-6: (617) 343-4730
>>> Dorchester C-11: (617) 343-4330
>>> South End D-4: (617) 343-4250
>>> Allston/Brighton D-14: (617) 343-4260
>>> Roslindale/ West Roxbury E-5: (617) 343-4560
>>> Jamaica Plain E-13: (617) 343-5630
>>> Hyde Park E-18: (617) 343-5600
>>> """
>>>
>>> And yes, a fairly wide swath of Mass still has
>>> handle-pull fireboxes.
>>>
>>> We knew those would come in handy some day.
>>>
>>> >> Everything except "Officials say it's fixed now"
>>> to -discuss, please.
>>>
>>> And yes, "9-11" is a copy/pasta quote from the
>>> posting. Oops.
>>>
>>> Cheers,
>>> -- jra
>>> --
>>> Jay R. Ashworth Baylink j...@baylink.com
>>> Designer ?The Things I Think ?RFC 2100
>>> Ashworth & Associates http://www.bcp38.info
>>>
>>> <https://mailtrack.io/l/435e5cceee61d5f7ac924fad95f431f695f8c313?w=b3V0YWdlc0BvdXRhZ2VzLm9yZw&url=http%3A%2F%2Fwww.bcp38.info&u=10605575&signature=fd599c8b9bba0733>
>>> ? 2000 Land Rover DII
>>> St Petersburg FL USA BCP38: Ask For It By Name! ? ?
>>> ? ?+1 727 647 1274
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>>
>>
>> --
>> Richard
>>
>> _______________________________________________
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>
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