*** CASCADED EXTERNAL NOTES 20-Nov-2015 16:31:59 GMT From CASE: 10009886 - Event Field Services arrived onsite in Dallas, TX to proceed with investigations. Testing indicated an issue approximately 43 kilometers from the site. Field Services also reported they were contacted by a road construction crew in that area who advised they identified a damaged fiber cable. Field Services are en route to the fault location for further evaluation. An ETA of 17:00 GMT has been provided. On Nov 20, 2015 10:32 AM, "Thom Cleary" <clearyt...@gmail.com> wrote:
> Zayo reports in another ticket there's a fiber cut between Falls and > Denton, TX. Level 3 fiber map shows fiber in that area. Guessing it's > related > On Nov 20, 2015 10:25 AM, "Erik Sundberg" <esundb...@nitelusa.com> wrote: > >> Level3 has another fiber cut today this time in Dallas, went down around >> 9:00Am. >> >> >> >> >> >> >> >> >> >> *From:* Joseph Jackson [mailto:jjack...@aninetworks.net] >> *Sent:* Friday, November 20, 2015 10:20 AM >> *To:* Erik Sundberg <esundb...@nitelusa.com>; Thom Cleary < >> clearyt...@gmail.com>; frnk...@iname.com; outages@outages.org >> *Subject:* RE: [outages] XO / Level 3 Outage | Chicago - St Louis | >> 11/19/2015 >> >> >> >> I’m seeing loss at Dallas to Cleveland on level3. If >> Chicago is out of route because of a fiber cut guessing Cleveland is the >> redundant path but doesn’t have the capacity. >> >> >> >> Joseph >> >> >> >> >> >> >> >> >> >> *From:* Outages [mailto:outages-boun...@outages.org >> <outages-boun...@outages.org>] *On Behalf Of *Erik Sundberg via Outages >> *Sent:* Friday, November 20, 2015 10:18 AM >> *To:* Thom Cleary; frnk...@iname.com >> *Cc:* outages@outages.org >> *Subject:* Re: [outages] XO / Level 3 Outage | Chicago - St Louis | >> 11/19/2015 >> >> >> >> Level3 Just said there is a another fiber cut outside Dallas. >> >> >> >> >> >> >> >> *From:* Erik Sundberg >> *Sent:* Friday, November 20, 2015 10:01 AM >> *To:* 'Thom Cleary' <clearyt...@gmail.com>; frnk...@iname.com >> *Cc:* 'outages@outages.org' <outages@outages.org> >> *Subject:* RE: [outages] XO / Level 3 Outage | Chicago - St Louis | >> 11/19/2015 >> >> >> >> We are still seeing some issue from yesterday’s fiber cut on Level3. Some >> circuit’s never came back up and other went back down this morning. I am >> working with Level3 on this now. >> >> >> >> Wondering if anyone else is still having issues between Chicago and St >> Louis? >> >> >> >> >> >> >> >> *From:* Outages [mailto:outages-boun...@outages.org >> <outages-boun...@outages.org>] *On Behalf Of *Thom Cleary via Outages >> *Sent:* Thursday, November 19, 2015 7:01 PM >> *To:* frnk...@iname.com; outages@outages.org >> *Subject:* [outages] XO / Level 3 Outage | Chicago - St Louis | >> 11/19/2015 >> >> >> >> Here's the latest: >> >> *** CASCADED EXTERNAL NOTES 20-Nov-2015 00:36:21 GMT From CASE: 10003567 >> - Event >> Field Services continue preparation efforts at this time. >> >> 11/20/2015 00:40:36 GMT - >> *** CASCADED EXTERNAL NOTES 20-Nov-2015 00:36:21 GMT From CASE: 10003567 >> - Event >> Field Services continue preparation efforts at this time. >> >> >> 11/19/2015 23:47:36 GMT - >> *** CASCADED EXTERNAL NOTES 19-Nov-2015 23:43:49 GMT From CASE: 10003567 >> - Event >> Restoration efforts are still ongoing, an estimated restoral time has not >> been provided. >> >> >> 11/19/2015 23:05:21 GMT - >> *** CASCADED EXTERNAL NOTES 19-Nov-2015 23:00:53 GMT From CASE: 10003567 >> - Event >> Field Services have excavated three hand holes to reach the 108-count >> fiber cable for repair. Efforts are ongoing at the site with no estimated >> restoral time currently available. >> >> >> 11/19/2015 22:29:51 GMT - >> *** CASCADED EXTERNAL NOTES 19-Nov-2015 22:25:57 GMT From CASE: 10003567 >> - Event >> Field Services have accessed one hand hole and are working on accessing a >> second. Evaluation of the cable damage is underway. >> >> >> 11/19/2015 21:51:05 GMT - >> *** CASCADED EXTERNAL NOTES 19-Nov-2015 21:47:47 GMT From CASE: 10003567 >> - Event >> Field Services are now excavating to the hand hole with a backhoe. Once >> access is available, evaluation of the fault will continue. >> >> >> 11/19/2015 20:54:23 GMT - >> *** CASCADED EXTERNAL NOTES 19-Nov-2015 20:50:55 GMT From CASE: 10003567 >> - Event >> Field Services are manually digging to access the hand hole closest to >> the suspected damage point. Once accessed, Field Services will be able to >> better evaluate the issue. >> >> >> 11/19/2015 20:12:15 GMT - >> *** CASCADED EXTERNAL NOTES 19-Nov-2015 20:08:11 GMT From CASE: 10003567 >> - Event >> The plow work at the site has made isolation of the damage point >> difficult to pinpoint. Field Services are working to access hand holes in >> order to continue investigation and restoration efforts. >> >> >> 11/19/2015 19:08:37 GMT - >> *** CASCADED EXTERNAL NOTES 19-Nov-2015 19:04:13 GMT From CASE: 10003567 >> - Event >> Field Services are onsite in the construction area working to locate the >> exact damage point. Replacement cable is being dispatched to the site to >> have available for repair and should arrive by 20:00 GMT. >> >> >> >> >> >> >> >> >> ------------------------------ >> >> >> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, >> files or previous e-mail messages attached to it may contain confidential >> information that is legally privileged. If you are not the intended >> recipient, or a person responsible for delivering it to the intended >> recipient, you are hereby notified that any disclosure, copying, >> distribution or use of any of the information contained in or attached to >> this transmission is STRICTLY PROHIBITED. If you have received this >> transmission in error please notify the sender immediately by replying to >> this e-mail. You must destroy the original transmission and its attachments >> without reading or saving in any manner. Thank you. >> >> ------------------------------ >> >> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, >> files or previous e-mail messages attached to it may contain confidential >> information that is legally privileged. If you are not the intended >> recipient, or a person responsible for delivering it to the intended >> recipient, you are hereby notified that any disclosure, copying, >> distribution or use of any of the information contained in or attached to >> this transmission is STRICTLY PROHIBITED. If you have received this >> transmission in error please notify the sender immediately by replying to >> this e-mail. You must destroy the original transmission and its attachments >> without reading or saving in any manner. Thank you. >> >
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