Looks like it’s all in the clear now:

 

Wednesday January 13, 2016 19:47 UTC

The Salesforce Technology Team has resolved a network issue impacting 
communication to North American instances. The problem began on January 13, 
2016, at 19:27 UTC and impact was cleared as of 20:28 UTC. There was a second 
period of impact from 21:09 UTC to 21:16 UTC. During these times, customers may 
have experienced intermittent errors, slow performance, or an inability to log 
into the Salesforce service. Thank you for your continued business and patience 
during this situation.

Ensuring your success is our top priority at Salesforce. Your continued 
patience is appreciated.

 

Frank

 

From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Frank Bulk via 
Outages
Sent: Wednesday, January 13, 2016 3:17 PM
To: outages@outages.org
Subject: Re: [outages] SalesForce Outage

 

More here:

https://trust.salesforce.com/trust/instances

 

Frank

 

From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Jason Robinson 
via Outages
Sent: Wednesday, January 13, 2016 2:18 PM
To: outages@outages.org <mailto:outages@outages.org> 
Subject: [outages] SalesForce Outage

 

SalesForce appears to be suffering major degradation of their NA instances. 
According to them there is a major backbone issue.

 

Anyone have any more information?

 

~Jason

 

Salesforce latest update:

 

 

Wednesday January 13, 2016 19:47 UTC

The Salesforce Technology Team is aware of an external backbone routing issue 
impacting communication to North American instances. At this time, customers 
may experience intermittent errors, slow performance, or an inability to log 
into the Salesforce service. We are monitoring the situation closely, and will 
provide updates as they become available.

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