My biggest concern is we lost both A and B power. Which I would expect to be on separate "Power Grids / Infrastructure"
Here was the maintenance notice sent out. July 12, 2017 MAINTENANCE NOTIFICATION - 15-MINUTE-REMINDER - MTST# 00443066 - ATL1 Valued Customer, Digital Realty engineers will be performing maintenance to add capacity to existing PDUs (Power Distribution Units) at our ATL1 (56 Marietta Street, Atlanta, GA) facility on the dates/times shown below. All work associated should be seamless and your systems should not see any loss of power. As with any maintenance we do not expect any power outages, but there is always a chance that critical systems could be impacted during these procedures. Please ensure that if you subscribe to redundant power sources that your equipment is properly distributed. Maintenance TST# 00443066 Location: ATL1 (56 Marietta, Atlanta) Floor(s) / Suite(s): Atlanta Sub-Basement;Atlanta Basement;Atlanta 1st FL;Atlanta 2nd FL;Atlanta 3rd FL;Atlanta 4th FL;Atlanta 7th FL;Atlanta 8th FL;Atlanta 9th FL;Atlanta 10th FL Maintenance Type: Planned Maintenance Priority: YELLOW Event - PSA (Potentially Service Affecting) Product(s)/Asset(s) Affected: Electrical Distribution Description: Critical Power Redistribution Phase 1-PDU Source Selector Feeds Upgrade Start Date/Time: 07/12/2017 07:00 AM EDT End Date/Time: 07/13/2017 07:00 PM EDT Duration: 7am - 7pm Daily Related Work Orders: Related Circuit IDs: Please refer any questions to: The Global Command Center at g...@digitalrealty.com or 888-835-9832 Erik Sundberg Sr. Network Engineering Network Engineering Department p: 773.661.5532 c: 708.710.7419 e: esundb...@nitelusa.com Main: 888.450.2100 NOC 24/7: 866.892.0915 350 North Orleans Street, Suite 1300N Chicago, IL 60654 www.nitelusa.com Managed Telecom Services MPLS | Ethernet | Private Line | Internet | Voice | Security -----Original Message----- From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Matt Hoppes via Outages Sent: Wednesday, July 12, 2017 8:35 AM To: Marty Strong Cc: outages@outages.org Subject: Re: [outages] Atlanta 56 Marietta - MMR Power issue Ok. But why was there no battery backup? > On Jul 12, 2017, at 9:33 AM, Marty Strong via Outages <outages@outages.org> > wrote: > > Received this from DRT > >> RED Event - Generator Failure / Critical Load Impact >> 56 Marietta Atlanta GA >> >> During scheduled maintenance, the engineering team at 56 Marietta reports >> that the generator failed resulting in a loss of critical IT load to >> equipment in the space. The site team is investigating the source of the >> issue and scope of the impact. Further updates will be provided as >> additional information becomes available. >> >> Thank you, >> Digital Realty Operations > > Regards, > Marty Strong > -------------------------------------- > Cloudflare - AS13335 > Network Engineer > ma...@cloudflare.com > +44 7584 906 055 > smartflare (Skype) > > https://www.peeringdb.com/asn/13335 > >> On 12 Jul 2017, at 14:23, Jay Weekley via Outages <outages@outages.org> >> wrote: >> >> We came back up about a minute ago. >> >> NSC Global via Outages wrote: >>> >>> Looks like everything is coming back up now. >>> >>> No explanation just yet. >>> >>> *Andrey Leo* >>> >>> Network Analyst I >>> >>> *T(US)* *1-866-484-2588* | T(UK) *0800-840-7491* >>> >>> >>> >>> 30-31 Town Quay >>> Southampton, Hampshire SO14 2AQ UK >>> *cogecopeer1.com* <http://www.cogecopeer1.com/> >>> >>> <http://www.cogecopeer1.com/> >>> >>> *From:*Outages [mailto:outages-boun...@outages.org] *On Behalf Of *Jamie >>> Stephens via Outages >>> *Sent:* 12 July 2017 14:16 >>> *To:* John Bergoon; outages@outages.org; Marty Strong >>> *Subject:* Re: [outages] Atlanta 56 Marietta - MMR Power issue >>> >>> We are a provider on the 8th floor no power issues but logs show customers >>> links down >>> >>> On Wed, Jul 12, 2017 at 9:13 AM John Bergoon via Outages >>> <outages@outages.org <mailto:outages@outages.org>> wrote: >>> >>> We also lost connectivity to some of our sip providers, our gear >>> is on the 7th floor not sure where they are. >>> >>> Sent from my iPad >>> >>> >>> On Jul 12, 2017, at 8:11 AM, Marty Strong via Outages >>> <outages@outages.org <mailto:outages@outages.org>> wrote: >>> >>> We lost something in Telx, but not in Equinix. >>> >>> Device came back, but Telx IX ports still down. >>> >>> Regards, >>> Marty Strong >>> -------------------------------------- >>> Cloudflare - AS13335 >>> Network Engineer >>> ma...@cloudflare.com <mailto:ma...@cloudflare.com> >>> +44 7584 906 055 >>> smartflare (Skype) >>> >>> https://www.peeringdb.com/asn/13335 >>> >>> >>> On 12 Jul 2017, at 14:04, Chris Adams via Outages >>> <outages@outages.org <mailto:outages@outages.org>> wrote: >>> >>> Once upon a time, Erich Kaiser via Outages >>> <outages@outages.org <mailto:outages@outages.org>> said: >>> >>> Looks like there is a power issue in the DR/Telx 56 >>> Marietta facility. >>> >>> Just happened about 7:41 CST. >>> >>> Our cabinet on the 6th floor appears to have lost power >>> (DC and AC) >>> >>> briefly between 08:36:54 (last remote log message) and >>> 08:38:58 (first >>> >>> device booted) EDT. >>> >>> -- >>> Chris Adams <c...@cmadams.net <mailto:c...@cmadams.net>> >>> >>> _______________________________________________ >>> >>> Outages mailing list >>> >>> Outages@outages.org <mailto:Outages@outages.org> >>> >>> https://puck.nether.net/mailman/listinfo/outages >>> >>> >>> _______________________________________________ >>> Outages mailing list >>> Outages@outages.org <mailto:Outages@outages.org> >>> https://puck.nether.net/mailman/listinfo/outages >>> >>> _______________________________________________ >>> Outages mailing list >>> Outages@outages.org <mailto:Outages@outages.org> >>> https://puck.nether.net/mailman/listinfo/outages >>> >>> >>> <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> >>> Virus-free. www.avg.com >>> <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> >>> >>> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>> >>> >>> _______________________________________________ >>> Outages mailing list >>> Outages@outages.org >>> https://puck.nether.net/mailman/listinfo/outages >> >> _______________________________________________ >> Outages mailing list >> Outages@outages.org >> https://puck.nether.net/mailman/listinfo/outages > > _______________________________________________ > Outages mailing list > Outages@outages.org > https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages ________________________________ CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. 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