How would you guys go about fixing this issue? @ATT phones can't call Kauai numbers hosted by Verizon. Verizon is saying the calls are not leaving AT&T *Watching the SS7 traffic. AT&T phones on the mainland can call, so ist just Hawaii based AT&T that can't call Safeway Kapaa (808) 246-0290 for example
What we have going: 1. Verizon keeps telling us they can't fix the issue since it's not leaving AT&T's network. I agree but would hope they had a form of communication on the backend. We as the Verizon customer are getting damaged, not AT&T. 2. AT&T customers are making tickets - but its individuals, so AT&T tech support isn't really caring. 3. Port to another carrier who does work, but that will take weeks. Any other suggestions? AlohaTone Mobile: https://youtu.be/PdUyuf0hTYY Aryn H. K. Nakaoka anaka...@trinet-hi.com Direct: 808.356.2901 Test our VM transcription 1. Call 808-792-CARS (2277) and leave a voicemail 2. Check https://twitter.com/808792cars for the transcription A Better Solution https://www.trinet-hi.com/abettersolution.pdf <https://www.trinet-hi.com/abettersolution.pdf> Aloha Tone PBX https://www.youtube.com/watch?v=96YWPY9wCeU CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation.
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