We experienced a wave of one way audio early today and narrowed it down to 
outbound calling with Windstream. We removed them from routing but are still 
seeing some other reports due to “other”carriers using the same routes 

T

> 
> On Oct 16, 2019, at 09:41, Phillip Alger via Outages <outages@outages.org> 
> wrote:
> 
> 
> Help Desk call volume has increased drastically stating one way or no audio. 
> Almost all calls traverse Windstream at some point during traces.
>  
>  
> Phillip Alger
> 480-426-9841
> Crexendo, Inc.
>  
> From: Outages <outages-boun...@outages.org> On Behalf Of Rob Hall via Outages
> Sent: Wednesday, October 16, 2019 10:22 AM
> To: outages@outages.org
> Subject: [outages] Spectrum/Comcast outage
>  
> I’ve seen 8 branch offices drop coast-to-coast in the past 30 minutes (CA, 
> TN, VA primarily) with service on both Spectrum and Comcast. Is anyone seeing 
> a backbone or transit issue that we could track this back to?
>  
> Thanks!
> --
>  
> <image001.png>
> Rob Hall, CCNP, CCP-V – IT Manager
> C 423.312.6003 | O 423.272.7897 | F 423.765.1881
> 1040 Tidewater Court, Kingsport, TN 37660
> rh...@lstaff.com  | luttrellstaffing.com
>  
>  
>  
>  
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