FYI - https://www.facebook.com/CNC3Television/posts/10159065715522996 
<https://www.facebook.com/CNC3Television/posts/10159065715522996>
/John

=== From CNC3 Television, Trinidad and Tobago


***Broadband outage limits internet access across the region***


A major broadband outage has forced the suspension of online classes, limiting 
internet access and other mobile services across the country and further up the 
Caribbean region.


Two of the country’s main service providers—FLOW and Digicel—have been severely 
impacted by a major ‘fibre fault” on an underground cable. Because of this, 
customers will experience challenges browsing
 the internet, loading emails, sending and receiving WhatsApp messages and 
making landline calls.


People have reported difficulty using internet services from all corners of the 
country. There are also reports that some schools have been forced to suspend 
online classes because of a lack of internet
 access.


A broken underwater fibre cable between Antigua and Guadeloupe is suspected to 
be the reason for the outage. A statement by Cable & Wireless Communications 
(CWC) stated:


“CWC advises of a possible fibre fault between Antigua and Guadeloupe on the 
Xtera-Optima, ECFS.”


Digicel customers in Barbados and St. Vincent are also affected by the outage.


Sources at FLOW stated it could take some time before services are fully 
restored. Information from the company’s network operations centre estimate 
full repair will be completed by Thursday, because damage
 to the underwater cables appears to be “major”. They indicated that a 
temporary solution is currently being put in place. While internet will return, 
customers are likely expected to encounter unstable connections with dropouts 
until the situation is rectified.


Digicel posted an advisory to its Facebook page a short while ago.


“Valued customer,

We are aware that some of you may be experiencing an outage with your internet 
services. Preliminary investigations indicate that the cause is a technical 
issue with our international upstream internet
 suppliers which is affecting multiple internet providers across T&T and the 
Caribbean.”




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