Open the doors?
On January 14, 2024 9:52:24 PM EST, Mike Hammett via Outages
<outages@outages.org> wrote:
>
>IBX: CH1
>IBX Address: 350 E Cermak Rd, Chicago, 60616
>Number: INC0025932
>Date and Time of Occurrence: 2024-01-14 08:20:49 Site Local Time
>
>
>To view the incident and its updates, please use Service Insight.
>New update on Incident INC0025932: Equinix IBX Site Staff reports that
>temperatures have stabilized with an average temperature of 120 F degrees. One
>chiller is now fully operational, and another chiller is online but operating
>at reduced capacity. Equinix IBX Critical Facility Engineers continue to work
>on restoring the required 4-out-of-6 chillers to return cooling back to normal
>operations. Portable chillers are currently enroute with an estimated arrival
>time of 21:00 Site Local Time. Upon arrival, IBX Critical Facility Engineers
>and our vendor partner will work diligently to get the portable chillers
>online as quickly as possible. We will send another update once the portable
>chillers are operational.
>
>
>If not already implemented, Equinix site staff highly recommends that
>customers power down non-essential loads within the data center and/or
>transfer those operations to backup sites to assist with efforts at lowering
>the temperature within the facility.
>
>
>The severe weather in the Chicago area, contributing to the initial failure,
>continues to hamper efforts at resolution, but our teams are working
>diligently to resolve the issue as quickly as possible. IBX Critical Facility
>Engineers continue to supply outside air to decrease the collocation area's
>temperature, and all fans have been deployed to support cooling the IBX.
>• Service Offering: CH1 - Location - Floor
>• Affected Assets: 05
>• Asset Condition: Temperature above operating range
>• Situation status: Under investigation
>
>
>The next update will be provided in approximately 30 minutes or earlier if
>available.
>
>
>
>
>
>-----
>Mike Hammett
>Intelligent Computing Solutions
>
>Midwest Internet Exchange
>
>The Brothers WISP
>
>----- Original Message -----
>
>From: "Mike Hammett via Outages" <outages@outages.org>
>To: "outages" <outages@outages.org>
>Sent: Sunday, January 14, 2024 2:04:51 PM
>Subject: [outages] Equinix CH1 Overheating
>
>
>Equinix CH1 is overheating due to some chiller failures. The vendor is on-site
>troubleshooting. Ambient temperature is currently 28 degrees higher than
>normal.
>
>
>
>
>-----
>Mike Hammett
>Intelligent Computing Solutions
>
>Midwest Internet Exchange
>
>The Brothers WISP
>
>
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>
--
Sent from my Android device with K-9 Mail. Please excuse my brevity.
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