I must say that I'm stunningly disapointed with support for the HA7NET product from Embedded Data Systems.
In May, 2006 we purchased one of the devices along with their temp/humidity sensor based on their assurances that their sensor was superior to others on the market for some interesting technical reasons dealing with the litations on the Dallas 1 wire chip. We were looking for +/-%2 humidity readings. Our initial testing showed that the device was pretty darn good. In Sept, 2007 then placed an order for several more. When they arrived we did a comparision between the initial sensor and HA6NET pair and the newly arrived ones. We found significant differences between the results from each set. We immediately enquired about the discrepancy and were told that they had found a problem and were working on it. Given the weeks of testing we did to try to validate this product and help them find the problem, I've got a lot of time and effort invested in trying to make this product perform as advertized. (They have since pulled the temp/humidity sensor from their web site.) For almost 2 years now we have been getting promises that they had found the problem and were working on it. Each of the promises were unfullfilled. Finally they stopped answering emails and phone calls. I really like the product "idea".. and if they had just fixed the problem they have already identified, I'd be a whole hearted supporter of them. (In fact, I'd have bought several more of them!) Should Embedded Data Systems actually make good on their promises, I'll be happy to post a "they fixed it" note.. but, for the last 2 years.. nothing, but empty promises... and finally nothing. Steve Disclaimer: these are my opinions only.. and may not represent the opinions of the company that pays my salary. ------------------------------------------------------------------------- This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ Owfs-developers mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/owfs-developers
