Hi Radu,

This is actually an error on my colleagues' systems (three people now) .. I don't have an M1 Mac so don't see the problem. The error prevents Oxygen from running so they can't use the "Report problem" menu item. It sounds like they have reached out to your support channel directly, so this may be duplicating efforts, but just in case, I'll write to "support" off-list and include the Java error they are getting and CC one of the people involved, so they can discuss directly with your team.

Thanks!

...scott



On 1/9/23 9:09 PM, Oxygen XML Editor Support (Radu Coravu) wrote:

Hello Scott,

I'm using Oxygen 25 with the Git add-on on an M1 Mac every day and I don't seem to have any issues with it.

Can you maybe send us some details about the error? Maybe a screenshot?

In addition you can also use the Oxygen main menu "Help->Report problem" and report a problem to us, we will receive lots of details about your current Oxygen installation, this might help us debug the problem further.

Regards,

Radu

Radu Coravu
Oxygen XML Editor
On 1/10/23 04:00, Scott Prentice wrote:

Hi...

I'm seeing that when you install the Git addon, on Oxygen 25 installed on an M1 Mac, when you restart Oxygen, it generates an error and can't start the editor. This has been verified on two different systems. It works fine on a non-M1 Mac.

Is anyone else seeing this?

Oxygen .. is this something you're aware of?

Thanks!

...scott



_______________________________________________
oXygen-user mailing list
oXygen-user@oxygenxml.com
https://www.oxygenxml.com/mailman/listinfo/oxygen-user

_______________________________________________
oXygen-user mailing list
oXygen-user@oxygenxml.com
https://www.oxygenxml.com/mailman/listinfo/oxygen-user
_______________________________________________
oXygen-user mailing list
oXygen-user@oxygenxml.com
https://www.oxygenxml.com/mailman/listinfo/oxygen-user

Reply via email to