I can't find any hits for "browserzoom", but there is a relatively common piece of malware called Nationzoom. Perhaps that it what your friend has? If so, Malware Bytes will remove it (according to the instructions at: http://www.bleepingcomputer.com/virus-removal/remove-nationzoom.com-browser-hijacker)
Cheers Ken From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of ILT (O) Sent: Thursday, 13 February 2014 3:57 PM To: ozdotnet@ozdotnet.com Subject: [OT] Anyone encountered NationZoom? As I have lost my access to the SMBiT Professionals email lists, I thought someone on this one might have an idea of how to remove the browser hijacker browserzoom. A friend has the problem - his laptop was infected in India, apparently. I gather that it is some sort of music downloader, but infects / hijacks browsers. I'm not sure what browser he has installed on his laptop, though (perhaps several). He has Norton AV on his system, and mentioned some Microsoft utility - but these don't work / don't detect it (I'm not sure). ________________________________ Ian Thomas Victoria Park, Western Australia