Hi Preet, I would be very wary of entering into that process unless title was kept by you until they paid in full. They mustn't be allowed to use the software in production like environments until they've paid for everything. Escrow sounds to me like they will hold back payment until the software is big free, and as we all know that never happens.
Kind regards, Tony On 6 Nov 2015 9:30 am, "Preet Sangha" <preetsan...@gmail.com> wrote: > One of our customers (UK govt org) has requested that the software we > provide is held in escrow. > > This will be our first product that is going to be escrowed and I've never > been involved in the process and was wondering if it's a relatively > straightforward process or something we'll need to carefully plan for. > > Also if there are any gotchas you found that would be great to hear about > in advance. Thank you > > > regards, > Preet, in Auckland NZ > >
