Did you install the june patches? They fixed some office client related isues, 
including column ordering in the popup dialog

Sent from my Windows MobileĀ® phone.

________________________________
From: Judy Price <j...@webfusions.com>
Sent: 15 August 2009 13:24
To: ozmoss@ozmoss.com <ozmoss@ozmoss.com>
Subject: Re: Interesting metadata issue with Office 2003 SP2 and MOSS 2007 SP2

PS. Further info about the metadata issue we have discovered:

 *   The metadata issue appears only on a document content type - any choice 
column metadata either disappears or resets to the default choice option
 *   The issue only occurs when opening/editing and saving a document in Word 
2003 and not when edited in Word 2007


----- Original Message -----
From: Judy Price<mailto:j...@webfusions.com>
To: ozmoss@ozmoss.com<mailto:ozmoss@ozmoss.com>
Sent: Saturday, August 15, 2009 1:40 PM
Subject: Re: Interesting metadata issue with Office 2003 SP2 and MOSS 2007 SP2

Yes I have seen this and have a call logged with Microsoft Premier Support at 
the moment. They have been "researching" the issue for some weeks with still 
not status update. We have Office 2003 also and SP2 - seemed to appear also 
with the SP2 patch
----- Original Message -----
From: Ishai Sagi<mailto:ishai.s...@uniqueworld.net>
To: ozmoss@ozmoss.com<mailto:ozmoss@ozmoss.com>
Sent: Saturday, August 15, 2009 1:37 PM
Subject: RE: Interesting metadata issue with Office 2003 SP2 and MOSS 2007 SP2

What type are the columns in question?

From: ozmoss@ozmoss.com<mailto:ozmoss@ozmoss.com> [mailto:ozm...@ozmoss.com] On 
Behalf Of Paul Culmsee
Sent: Friday, 14 August 2009 10:35 PM
To: ozmoss@ozmoss.com<mailto:ozmoss@ozmoss.com>
Subject: Interesting metadata issue with Office 2003 SP2 and MOSS 2007 SP2

Hiya

I have a site where one user reported that metadata was being 'lost' when 
saving a document to a particular doc lib from Word 2003.

When I checked it out, the problem is actually on the document load. The user 
loads the document into Word from the affected doc lib, and when you check the 
properties in word (file->properties with that poor-mans document info panel), 
it is clear that the metadata has not been populated from the doc lib. 
Therefore when they save, blank metadata is written back, hence the perception 
that metadata is lost.

The affected user has full control access to the site, and all other doc libs 
are unaffected.

Not only does the metadata not populate, some columns are not even displayed in 
properties dialog. I log on as a different user, and suddenly I see the 
metadata, as well as additional columns.

If the affected user logs in via another PC, the issue remains. Try any other 
document library on the site, and it is all fine. SP2 was installed 3 weeks ago 
and that seems to be around when users first noticed the issue.

This is a pretty stock site who have been running happily for a year now. No 
naughty customisations, happy logs, good response time and no memory leaks.

Has anybody else seen this one or similar behaviour before? It's a new one for 
me...

Paul Culmsee

seven sigma business solutions
tel: 0410 533 585 fax: +61 (08) 9474 2601
www.sevensigma.com.au
www.cleverworkarounds.com

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