https://bugzilla.redhat.com/show_bug.cgi?id=1377631



--- Comment #24 from MartinKG <mgans...@online.de> ---
I have send a email to the bugzilla-ow...@redhat.com with this content:

Does the Bugzilla Admins can merge the two accounts mgansser(at)online.de and
mgansser(at)alice.de or disable/delete the mgansser(at)alice.de account.

I received the following message as an answer:
Hi Eric,

Ticket URL:  PNT0170047

Thank you for contacting the Red Hat PnT Devops team. Your ticket has been
opened with the following Priority, Severity, Impact, and Urgency:

Priority: 4 - Normal
Severity: 4 - Normal
Impact: 4 - Low
Urgency: 4 - Low

This request will stay at the current priority and severity until one of our
technicians reviews it. Your ticket will have no guarantee of an SLA until it's
properly triaged. All email requests come to us without service specifications.

Triaging email requests takes time, and email is not an efficient way to get a
hold of us. We have been hard at work creating forms to better filter and
triage your requests on the PnT DevOps One Portal (https://pnthelp.redhat.com).
Simply search for what you want or peer through our service catalog by clicking
"Create a Ticket." This saves us all time, and will ultimately increase the
speed at which your request is handled.

As your request is processed, you will receive email notifications with
updates.

Regards,

Red Hat PnT DevOps Team

Ref:MSG13543581

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