Hello Ludovic,

Thanks for reply, I know already what you say and I receive accounting
start and stop from switch correctly. The problem is that the status on web
interface is always unknown, in case of node up or down. But if I click on
the node I will see info when has been authenticated and when it has been
disconnected. I see that web interface relies on the node_connection_status
dal table that is always empty.

>From your experience what cam be the problem?

Thanks Giulio
On Thu, Feb 8, 2024, 14:52 Zammit, Ludovic <luza...@akamai.com> wrote:

> Hello Giulio,
>
> The online / offline feature relies on RADIUS Accounting packet, you will
> to send your accounting to PF the same as the RADIUS authentication.
>
> Online = RADIUS Acct Start
> Offline = RADIUS Acct Stop
>
> Thanks,
>
> *Ludovic Zammit*
> *Product Support Engineer Principal Lead*
> *Cell:* +1.613.670.8432
> Akamai Technologies - Inverse
> 145 Broadway
> Cambridge, MA 02142
> Connect with Us: <https://community.akamai.com> <http://blogs.akamai.com>
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>
> On Feb 7, 2024, at 2:24 PM, Giulio Lo Presti via PacketFence-users <
> packetfence-users@lists.sourceforge.net> wrote:
>
> Hello,
>
> I'm struggling to get the authenticated PC or user appear to online/
> offline it show unknown. I see in database that the node_status table that
> has 4 field In it is not been updated.
> Everything else is working fine. Can  you please someone point me in
> the right direction?
>
> Thanks a lot for your help
> Giulio
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