Hello there,

It’s an issue with the domain join procedure. Check if you are still joined.

Thanks,

Ludovic Zammit
Product Support Engineer Principal Lead

Cell: +1.613.670.8432
Akamai Technologies - Inverse
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> On Mar 16, 2024, at 12:04 PM, Nolberto Delgado via PacketFence-users 
> <packetfence-users@lists.sourceforge.net> wrote:
> 
> Hi thanks for replying, I deleted the DA machine but now I'm getting this 
> error from the web interface:
> 
> 
> NTLM auth api returned with HTTP code: 500, error while establishing secure 
> channel connection: {Operation Failed} Teh resque
> 
> 
> 
> 
> I would be very grateful if you can give me an overview of what I should 
> check, I am stuck on this issue for 2 weeks already thanks
> 
> 
> 
> Cordialy 
>  
> <Outlook-lce2rbvw.png> 
>   
> Nolberto Delgado Espinosa
> Ingeniero de Implementación y Soporte 
> www.sotelcom.co 
> <https://urldefense.com/v3/__http://www.sotelcom.co/__;!!GjvTz_vk!W7BnqGh-HBJzIv-_VnQ9z-GxiYP7vzfB6sSHpQxJRlMp8h2kElyq4qUfT4FFJNFwl3uAObhcbOQAW9kWM-bxAaO-359ytTQgVynuSw$>
>  · i...@sotelcom.co <mailto:i...@sotelcom.co> 
> Correo: n <mailto:nolberto.delg...@sotelcom.co>olberto.delg...@sotelcom.co 
> <mailto:nolberto.delg...@sotelcom.co> 
> Avenida 5an # 23dn - 68. Oficina 319-321 
> PBX: (2) 524 6043 Ext: 109
> Centro Comercial Pasarela. Cali, Colombia
> Móvil: +57 3165246043 - 3003663525 
>  <Outlook-boawwgwh.png>
> 
> De: Fabrice Durand via PacketFence-users 
> <packetfence-users@lists.sourceforge.net 
> <mailto:packetfence-users@lists.sourceforge.net>>
> Enviado: viernes, 15 de marzo de 2024 22.18
> Para: packetfence-users@lists.sourceforge.net 
> <mailto:packetfence-users@lists.sourceforge.net> 
> <packetfence-users@lists.sourceforge.net 
> <mailto:packetfence-users@lists.sourceforge.net>>
> Cc: Fabrice Durand <oeufd...@gmail.com <mailto:oeufd...@gmail.com>>
> Asunto: Re: [PacketFence-users] DA authentication problems
>  
> I think you will need to delete the machine account on the AD side and rejoin 
> the packetfence server.
> 
> Le ven. 15 mars 2024 à 15:36, Nolberto Delgado via PacketFence-users 
> <packetfence-users@lists.sourceforge.net 
> <mailto:packetfence-users@lists.sourceforge.net>> a écrit :
> DA authentication problems
> 
> 
> Good morning, I am trying to authenticate access to the network using 
> packketfence.
> 
> I am using the installation guide to the letter with the same scenario 
> presented in the guide.
> 
> I have installed it in a hyper-v environment it did not work for me, I 
> proceeded to install it in a vmware environment with the packetfence ZEN as 
> the guide indicates but I have the same errors.
> 
> Logs radius:
> 
> Mar 15 09:02:13 tests auth[4569]: (9531) Login incorrect (chrooted_mschap: 
> Invalid output from ntlm_auth: expecting 'NT_KEY: ' prefix): [TEST] (from 
> client 192.168.89.26/32 
> <https://urldefense.com/v3/__http://192.168.89.26/32__;!!GjvTz_vk!W7BnqGh-HBJzIv-_VnQ9z-GxiYP7vzfB6sSHpQxJRlMp8h2kElyq4qUfT4FFJNFwl3uAObhcbOQAW9kWM-bxAaO-359ytTQ_e8oR2Q$>
>  port 50020 cli 00:e0:4c:36:00:00:cf via TLS tunnel)
> Mar 15 09:02:13 pruebas auth[4569]: (9532) Login incorrect (eap_peap: The 
> users session was previously rejected: returning reject (again.)): 
> [PRUEBASAS\test] (from client 192.168.89.26/32 
> <https://urldefense.com/v3/__http://192.168.89.26/32__;!!GjvTz_vk!W7BnqGh-HBJzIv-_VnQ9z-GxiYP7vzfB6sSHpQxJRlMp8h2kElyq4qUfT4FFJNFwl3uAObhcbOQAW9kWM-bxAaO-359ytTQ_e8oR2Q$>
>  port 50020 cli 00:e0:4c:36:00:cf)
> 
> 
> Error via web:
> 
> ntlm auth api returned with HTTP code:401, test machine account failed.Access 
> denied.
> 
> 
> In the windows server I have the radius client pointing to the packetfence 
> ip, I don't know if this is a windows error or a packetfence error, I am 
> waiting for your kind help.
> 
> cordially
> 
> 
>  
> <Outlook-sdlelqyp.png> 
>   
> Nolberto Delgado Espinosa
> Ingeniero de Implementación y Soporte 
> www.sotelcom.co 
> <https://urldefense.com/v3/__http://www.sotelcom.co/__;!!GjvTz_vk!W7BnqGh-HBJzIv-_VnQ9z-GxiYP7vzfB6sSHpQxJRlMp8h2kElyq4qUfT4FFJNFwl3uAObhcbOQAW9kWM-bxAaO-359ytTQgVynuSw$>
>  · i...@sotelcom.co <mailto:i...@sotelcom.co> 
> Correo: nolberto.delg...@sotelcom.co <mailto:olberto.delg...@sotelcom.co> 
> Avenida 5an # 23dn - 68. Oficina 319-321 
> PBX: (2) 524 6043 Ext: 109
> Centro Comercial Pasarela. Cali, Colombia
> Móvil: +57 3165246043 - 3003663525 
>  <Outlook-aaxm0m4l.png>
> 
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