Domingos: Take a look at the contents of this file:
/usr/local/pf/logs/packetfence.log I have a sneaking suspicion your database is not running. PF is HIGHLY dependent on the database, without it PF doesn't really function. Make sure the database is running and send us the last 100 lines or so of that log file. Jake Sallee Godfather of Bandwidth System Engineer and Security Specialist University of Mary Hardin-Baylor WWW.UMHB.EDU 900 College St. Belton, Texas 76513 Fone: 254-295-4658 Phax: 254-295-4221 ________________________________________ From: Domingos Varela <sousa.var...@gmail.com> Sent: Friday, February 14, 2020 6:39 AM To: packetfence-users@lists.sourceforge.net Cc: Sallee, Jake Subject: Re: [PacketFence-users] Fwd: Upgrade 9.1 to 9.3 EXTERNAL Exercise Caution [root@vminednac01 ~]# systemctl status packetfence-httpd.webservices.service ● packetfence-httpd.webservices.service - PacketFence Webservices Apache HTTP Server Loaded: loaded (/usr/lib/systemd/system/packetfence-httpd.webservices.service; enabled; vendor preset: disabled) Active: activating (start) since Fri 2020-02-14 12:35:30 UTC; 4s ago Docs: man:httpd(8) man:apachectl(8) Process: 3486 ExecStop=/bin/kill -WINCH ${MAINPID} (code=exited, status=1/FAILURE) Process: 3499 ExecStartPre=/bin/perl -I/usr/local/pf/lib -Mpf::services::manager::httpd_webservices -e pf::services::manager::httpd_webservices->new()->generateConfig() (code=exited, status=0/SUCCESS) Process: 3498 ExecStartPre=/usr/bin/rm -f /usr/local/pf/var/run/httpd.webservices.pid (code=exited, status=0/SUCCESS) Main PID: 3520 (/usr/sbin/httpd) CGroup: /packetfence.slice/packetfence-httpd.webservices.service └─3520 /usr/sbin/httpd -f /usr/local/pf/var/conf/httpd.conf.d/httpd.webservices -DFOREGROUND -Drhel Feb 14 12:35:39 vminednac01 kill[3541]: kill: cannot find process "" Feb 14 12:35:39 vminednac01 systemd[1]: packetfence-httpd.webservices.service: control process exited, code=exited status=1 Feb 14 12:35:39 vminednac01 systemd[1]: Failed to start PacketFence Webservices Apache HTTP Server. Feb 14 12:35:39 vminednac01 systemd[1]: Unit packetfence-httpd.webservices.service entered failed state. Feb 14 12:35:39 vminednac01 systemd[1]: packetfence-httpd.webservices.service failed. Feb 14 12:35:39 vminednac01 systemd[1]: packetfence-httpd.webservices.service holdoff time over, scheduling restart. Feb 14 12:35:39 vminednac01 systemd[1]: Stopped PacketFence Webservices Apache HTTP Server. Feb 14 12:35:39 vminednac01 systemd[1]: Starting PacketFence Webservices Apache HTTP Server... Feb 14 12:35:42 vminednac01 packetfence[3546]: INFO -e(3546): generating /usr/local/pf/var/conf/ssl-certificates.conf (pf::services::manager::httpd::generateCommonConfig) Feb 14 12:35:42 vminednac01 packetfence[3546]: INFO -e(3546): generating /usr/local/pf/var/conf/captive-portal-common (pf::services::manager::httpd::generateCommonConfig) [root@vminednac01 ~]# systemctl status packetfence-httpd.admin.service ● packetfence-httpd.admin.service - PacketFence Administration Apache HTTP Server Loaded: loaded (/usr/lib/systemd/system/packetfence-httpd.admin.service; enabled; vendor preset: disabled) Active: inactive (dead) (Result: exit-code) since Fri 2020-02-14 12:36:51 UTC; 391ms ago Docs: man:httpd(8) man:apachectl(8) Process: 3848 ExecStart=/usr/sbin/httpd -f /usr/local/pf/var/conf/httpd.conf.d/httpd.admin -DFOREGROUND -Drhel (code=exited, status=1/FAILURE) Process: 3834 ExecStartPre=/bin/perl -I/usr/local/pf/lib -Mpf::services::manager::httpd_admin -e pf::services::manager::httpd_admin->new()->generateConfig() (code=exited, status=0/SUCCESS) Process: 3833 ExecStartPre=/usr/bin/rm -f /usr/local/pf/var/run/httpd.admin.pid (code=exited, status=0/SUCCESS) Main PID: 3848 (code=exited, status=1/FAILURE) Feb 14 12:36:51 vminednac01 systemd[1]: Failed to start PacketFence Administration Apache HTTP Server. Feb 14 12:36:51 vminednac01 systemd[1]: Unit packetfence-httpd.admin.service entered failed state. Feb 14 12:36:51 vminednac01 systemd[1]: packetfence-httpd.admin.service failed. Feb 14 12:36:51 vminednac01 systemd[1]: packetfence-httpd.admin.service holdoff time over, scheduling restart. Feb 14 12:36:51 vminednac01 systemd[1]: Stopped PacketFence Administration Apache HTTP Server. Feb 14 12:36:54 vminednac01 systemd[1]: Starting PacketFence Administration Apache HTTP Server... [root@vminednac01 ~]# systemctl status packetfence-httpd.aaa.service ● packetfence-httpd.aaa.service - PacketFence AAA Apache HTTP Server Loaded: loaded (/usr/lib/systemd/system/packetfence-httpd.aaa.service; enabled; vendor preset: disabled) Active: activating (start) since Fri 2020-02-14 12:37:26 UTC; 8s ago Docs: man:httpd(8) man:apachectl(8) Process: 4262 ExecStartPre=/bin/perl -I/usr/local/pf/lib -Mpf::services::manager::httpd_aaa -e pf::services::manager::httpd_aaa->new()->generateConfig() (code=exited, status=0/SUCCESS) Process: 4261 ExecStartPre=/usr/bin/rm -f /usr/local/pf/var/run/httpd.aaa.pid (code=exited, status=0/SUCCESS) Main PID: 4286 (/usr/sbin/httpd) CGroup: /packetfence.slice/packetfence-httpd.aaa.service └─4286 /usr/sbin/httpd -f /usr/local/pf/var/conf/httpd.conf.d/httpd.aaa -DFOREGROUND -Drhel Feb 14 12:37:36 vminednac01 httpd_aaa_err[4307]: [Fri Feb 14 12:37:36.085087 2020] [ssl:emerg] [pid 4286] AH02238: Unable to configure RSA server private key Feb 14 12:37:36 vminednac01 httpd_aaa_err[4307]: [Fri Feb 14 12:37:36.085129 2020] [ssl:emerg] [pid 4286] SSL Library Error: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch Feb 14 12:37:36 vminednac01 httpd_aaa_err[4307]: [Fri Feb 14 12:37:36.085138 2020] [ssl:emerg] [pid 4286] AH02311: Fatal error initialising mod_ssl, exiting. See /etc/httpd/| /usr/bin/logger -thttpd_...re information Feb 14 12:37:36 vminednac01 systemd[1]: packetfence-httpd.aaa.service: main process exited, code=exited, status=1/FAILURE Feb 14 12:37:36 vminednac01 systemd[1]: Failed to start PacketFence AAA Apache HTTP Server. Feb 14 12:37:36 vminednac01 systemd[1]: Unit packetfence-httpd.aaa.service entered failed state. Feb 14 12:37:36 vminednac01 systemd[1]: packetfence-httpd.aaa.service failed. Feb 14 12:37:36 vminednac01 systemd[1]: packetfence-httpd.aaa.service holdoff time over, scheduling restart. Feb 14 12:37:36 vminednac01 systemd[1]: Stopped PacketFence AAA Apache HTTP Server. Feb 14 12:37:36 vminednac01 systemd[1]: Starting PacketFence AAA Apache HTTP Server... Hint: Some lines were ellipsized, use -l to show in full. [root@vminednac01 ~]# systemctl status packetfence-haproxy-portal.service ● packetfence-haproxy-portal.service - PacketFence HAProxy Load Balancer for the captive portal Loaded: loaded (/usr/lib/systemd/system/packetfence-haproxy-portal.service; enabled; vendor preset: disabled) Active: activating (start-pre) since Fri 2020-02-14 12:37:47 UTC; 1s ago Process: 4368 ExecStart=/usr/sbin/haproxy -Ws -f /usr/local/pf/var/conf/haproxy-portal.conf -p /usr/local/pf/var/run/haproxy-portal.pid (code=exited, status=1/FAILURE) Main PID: 4368 (code=exited, status=1/FAILURE); : 4372 (perl) CGroup: /packetfence.slice/packetfence-haproxy-portal.service └─control └─4372 /bin/perl -I/usr/local/pf/lib -Mpf::services::manager::haproxy_portal -e pf::services::manager::haproxy_portal->new()->generateConfig() Feb 14 12:37:47 vminednac01 systemd[1]: packetfence-haproxy-portal.service holdoff time over, scheduling restart. Feb 14 12:37:47 vminednac01 systemd[1]: Stopped PacketFence HAProxy Load Balancer for the captive portal. Feb 14 12:37:47 vminednac01 systemd[1]: Starting PacketFence HAProxy Load Balancer for the captive portal... [root@vminednac01 ~]# systemctl status packetfence-config.service ● packetfence-config.service - PacketFence Config Service Loaded: loaded (/usr/lib/systemd/system/packetfence-config.service; disabled; vendor preset: disabled) Active: active (running) since Fri 2020-02-14 10:13:46 UTC; 2h 24min ago Main PID: 1752 (pfconfig) Status: "Ready" CGroup: /packetfence.slice/packetfence-base.slice/packetfence-config.service └─1752 pfconfig Feb 14 10:13:46 vminednac01 pfconfig[1752]: pfconfig(1752) ERROR: [mac:[undef]] Caught error DBI connect('database=pf;host=localhost;port=3306','pf',...) failed: Can't connect to local MySQL server ...sql.pm<https://urldefense.proofpoint.com/v2/url?u=http-3A__sql.pm&d=DwMFaQ&c=61yQaCoNVjQr1ah003i6yA&r=hv6FWbB_1Tauwq1un9h_XR4pflYMFHr0Ag1rvcLKIQA&m=Wc5i9unISZ3i_w6TfFDi-vntdTZxf_dVZWKJCUNDbJI&s=ix_hqTxjeJjy_qxu9zou8EfUoPWCQrQg47DfE634Gj8&e=> line 47. while connecting to database. (pfconfig::backend::mysql::_get_db)... Feb 14 10:13:46 vminednac01 pfconfig[1752]: pfconfig(1752) ERROR: [mac:[undef]] Couldn't connect to MySQL database to access L2. This is a major problem ! Check the MySQL section in /usr/local/pf/co...sql::_db_error) Feb 14 10:13:46 vminednac01 pfconfig[1752]: Could not write namespace interfaces::management_network(vminednac01) to L2 cache ! Feb 14 10:13:46 vminednac01 pfconfig[1752]: pfconfig(1752) ERROR: [mac:[undef]] Could not write namespace interfaces::management_network(vminednac01) to L2 cache ! (pfconfig::manager::cache_resource) Feb 14 10:13:48 vminednac01 pfconfig[1752]: pfconfig(1752) ERROR: [mac:[undef]] Caught error DBI connect('database=pf;host=localhost;port=3306','pf',...) failed: Can't connect to local MySQL server ...sql.pm<https://urldefense.proofpoint.com/v2/url?u=http-3A__sql.pm&d=DwMFaQ&c=61yQaCoNVjQr1ah003i6yA&r=hv6FWbB_1Tauwq1un9h_XR4pflYMFHr0Ag1rvcLKIQA&m=Wc5i9unISZ3i_w6TfFDi-vntdTZxf_dVZWKJCUNDbJI&s=ix_hqTxjeJjy_qxu9zou8EfUoPWCQrQg47DfE634Gj8&e=> line 47. while connecting to database. (pfconfig::backend::mysql::_get_db)... Feb 14 10:13:48 vminednac01 pfconfig[1752]: pfconfig(1752) ERROR: [mac:[undef]] Couldn't connect to MySQL database to access L2. This is a major problem ! Check the MySQL section in /usr/local/pf/co...sql::_db_error) Feb 14 10:13:48 vminednac01 pfconfig[1752]: pfconfig(1752) ERROR: [mac:[undef]] Caught error DBI connect('database=pf;host=localhost;port=3306','pf',...) failed: Can't connect to local MySQL server ...sql.pm<https://urldefense.proofpoint.com/v2/url?u=http-3A__sql.pm&d=DwMFaQ&c=61yQaCoNVjQr1ah003i6yA&r=hv6FWbB_1Tauwq1un9h_XR4pflYMFHr0Ag1rvcLKIQA&m=Wc5i9unISZ3i_w6TfFDi-vntdTZxf_dVZWKJCUNDbJI&s=ix_hqTxjeJjy_qxu9zou8EfUoPWCQrQg47DfE634Gj8&e=> line 47. while connecting to database. (pfconfig::backend::mysql::_get_db)... Feb 14 10:13:48 vminednac01 pfconfig[1752]: pfconfig(1752) ERROR: [mac:[undef]] Couldn't connect to MySQL database to access L2. This is a major problem ! Check the MySQL section in /usr/local/pf/co...sql::_db_error) Feb 14 10:13:48 vminednac01 pfconfig[1752]: Could not write namespace config::Network(vminednac01) to L2 cache ! Feb 14 10:13:48 vminednac01 pfconfig[1752]: pfconfig(1752) ERROR: [mac:[undef]] Could not write namespace config::Network(vminednac01) to L2 cache ! (pfconfig::manager::cache_resource) Hint: Some lines were ellipsized, use -l to show in full. [root@vminednac01 ~]# Cumprimentos, Domingos Varela Tel. +244 923 229 330 | Luanda - Angola Domingos Varela <sousa.var...@gmail.com<mailto:sousa.var...@gmail.com>> escreveu no dia sexta, 14/02/2020 à(s) 13:34: Hi Jake, thanks for your response, the answer below. Regards Cumprimentos, Domingos Varela Tel. +244 923 229 330 | Luanda - Angola Sallee, Jake via PacketFence-users <packetfence-users@lists.sourceforge.net<mailto:packetfence-users@lists.sourceforge.net>> escreveu no dia quinta, 13/02/2020 à(s) 22:01: Domingos: I happy to try and help, but we will need more info. Lets start with your log files. When you try to start the PF services what do the logs say? You can put your log file on pastebin and link it here. I am unable to collect the logs during system startup because the system is stuck "Checking configuration sanity ..." for several hours and does not leave until I cancel. If you did the upgrade, did you also do the database schema upgrade? Yes, 9.1 -> 9.2 and 9.2 -> 9.3 db schema Jake Sallee Godfather of Bandwidth System Engineer and Security Specialist University of Mary Hardin-Baylor WWW.UMHB.EDU<http://WWW.UMHB.EDU> 900 College St. Belton, Texas 76513 Fone: 254-295-4658 Phax: 254-295-4221 ________________________________________ From: Domingos Varela via PacketFence-users <packetfence-users@lists.sourceforge.net<mailto:packetfence-users@lists.sourceforge.net>> Sent: Thursday, February 13, 2020 1:18 AM To: packetfence-users@lists.sourceforge.net<mailto:packetfence-users@lists.sourceforge.net> Cc: Domingos Varela Subject: [PacketFence-users] Fwd: Upgrade 9.1 to 9.3 EXTERNAL Exercise Caution Hello, Someone help me, to solve this issue! Thanks ---------- Forwarded message --------- De: Domingos Varela <sousa.var...@gmail.com<mailto:sousa.var...@gmail.com><mailto:sousa.var...@gmail.com<mailto:sousa.var...@gmail.com>>> Date: terça, 11/02/2020, 14:11 Subject: Upgrade 9.1 to 9.3 To: <packetfence-users@lists.sourceforge.net<mailto:packetfence-users@lists.sourceforge.net><mailto:packetfence-users@lists.sourceforge.net<mailto:packetfence-users@lists.sourceforge.net>>> Hi, I tried to upgrade from version 9.1 to 9.3, I followed the steps in the documentation, but after finishing the system it gets stuck in "cheking configuration sanity...", and it doesn't go away ... now I have the system out of service. image in attach Can anyone help? Thanks Regards Cumprimentos, Domingos Varela Tel. +244 923 229 330 | Luanda - Angola _______________________________________________ PacketFence-users mailing list PacketFence-users@lists.sourceforge.net<mailto:PacketFence-users@lists.sourceforge.net> https://lists.sourceforge.net/lists/listinfo/packetfence-users<https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.sourceforge.net_lists_listinfo_packetfence-2Dusers&d=DwMFaQ&c=61yQaCoNVjQr1ah003i6yA&r=hv6FWbB_1Tauwq1un9h_XR4pflYMFHr0Ag1rvcLKIQA&m=Wc5i9unISZ3i_w6TfFDi-vntdTZxf_dVZWKJCUNDbJI&s=kLJQmgTCTCSc8ynxAXgKV9sJ0S-rpI5exgpZaeHsa80&e=> _______________________________________________ PacketFence-users mailing list PacketFence-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/packetfence-users