Hi @Zammit, Ludovic<mailto:luza...@akamai.com>,

Maybe any insight for this issue? I face the same thing also,

Thankyou

Regards,
Ahmad Yusran Siregar
Information Security SHG
Sioam Hospitals Group
+6221 2566 8000 | Mobile +62 812-2110-1946
[cid:image001.jpg@01DA958E.4EE42480]

From: Giulio Lo Presti via PacketFence-users 
<packetfence-users@lists.sourceforge.net>
Sent: Saturday, February 10, 2024 7:03 PM
To: Zammit, Ludovic <luza...@akamai.com>
Cc: Giulio Lo Presti <gulli...@gmail.com>; 
packetfence-users@lists.sourceforge.net
Subject: Re: [PacketFence-users] Packetfence 13 zen node online/offline

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Hello, Ludovic

Yes I receive all type of accounting packet correctly in the radacct container. 
I use also radxsniff to check.

I think it miss something on the process of updating db in some way.

Maybe you know something the packetfence version is 13.



On Fri, Feb 9, 2024, 22:41 Zammit, Ludovic 
<luza...@akamai.com<mailto:luza...@akamai.com>> wrote:
You can do a packet capture with:

tcpdump -I any port 1813

Check if you receive it.

Sometime it’s a bad shared secret on the accounting.

Thanks,
Ludovic Zammit
Product Support Engineer Principal Lead
[https://www.akamai.com/us/en/multimedia/images/custom/2019/logo-no-tag-93x45.png]
Cell: +1.613.670.8432
Akamai Technologies - Inverse
145 Broadway
Cambridge, MA 02142
Connect with Us:
[https://www.akamai.com/us/en/multimedia/images/custom/community.jpg]<https://urldefense.com/v3/__https:/community.akamai.com__;!!B_C0mlzc1g!806ZAZi7CnhhYV3QgQEOX7Jz3P-CABQGktGMhDR8nv7pqnDQFjWJ-AZImwlcIvUPVviAG7x0rrpSwLC3MH27Vo4OWmbaaN0DFsN8iYGyvd8R-w$>[https://www.akamai.com/us/en/multimedia/images/custom/rss.png]<https://urldefense.com/v3/__http:/blogs.akamai.com__;!!B_C0mlzc1g!806ZAZi7CnhhYV3QgQEOX7Jz3P-CABQGktGMhDR8nv7pqnDQFjWJ-AZImwlcIvUPVviAG7x0rrpSwLC3MH27Vo4OWmbaaN0DFsN8iYHllJ2TAg$>[https://www.akamai.com/us/en/multimedia/images/custom/twitter.png]<https://urldefense.com/v3/__https:/twitter.com/akamai__;!!B_C0mlzc1g!806ZAZi7CnhhYV3QgQEOX7Jz3P-CABQGktGMhDR8nv7pqnDQFjWJ-AZImwlcIvUPVviAG7x0rrpSwLC3MH27Vo4OWmbaaN0DFsN8iYFyC8KTbQ$>[https://www.akamai.com/us/en/multimedia/images/custom/fb.png]<https://urldefense.com/v3/__http:/www.facebook.com/AkamaiTechnologies__;!!B_C0mlzc1g!806ZAZi7CnhhYV3QgQEOX7Jz3P-CABQGktGMhDR8nv7pqnDQFjWJ-AZImwlcIvUPVviAG7x0rrpSwLC3MH27Vo4OWmbaaN0DFsN8iYG5IqAnqA$>[https://www.akamai.com/us/en/multimedia/images/custom/in.png]<https://urldefense.com/v3/__http:/www.linkedin.com/company/akamai-technologies__;!!B_C0mlzc1g!806ZAZi7CnhhYV3QgQEOX7Jz3P-CABQGktGMhDR8nv7pqnDQFjWJ-AZImwlcIvUPVviAG7x0rrpSwLC3MH27Vo4OWmbaaN0DFsN8iYFuHSXEug$>[https://www.akamai.com/us/en/multimedia/images/custom/youtube.png]<https://urldefense.com/v3/__http:/www.youtube.com/user/akamaitechnologies?feature=results_main__;!!B_C0mlzc1g!806ZAZi7CnhhYV3QgQEOX7Jz3P-CABQGktGMhDR8nv7pqnDQFjWJ-AZImwlcIvUPVviAG7x0rrpSwLC3MH27Vo4OWmbaaN0DFsN8iYFCSceVyg$>


On Feb 9, 2024, at 1:59 AM, Giulio Lo Presti 
<gulli...@gmail.com<mailto:gulli...@gmail.com>> wrote:

Hello Ludovic,

Thanks for reply, I know already what you say and I receive accounting start 
and stop from switch correctly. The problem is that the status on web interface 
is always unknown, in case of node up or down. But if I click on the node I 
will see info when has been authenticated and when it has been disconnected. I 
see that web interface relies on the node_connection_status dal table that is 
always empty.

From your experience what cam be the problem?

Thanks Giulio
On Thu, Feb 8, 2024, 14:52 Zammit, Ludovic 
<luza...@akamai.com<mailto:luza...@akamai.com>> wrote:
Hello Giulio,

The online / offline feature relies on RADIUS Accounting packet, you will to 
send your accounting to PF the same as the RADIUS authentication.

Online = RADIUS Acct Start
Offline = RADIUS Acct Stop

Thanks,
Ludovic Zammit
Product Support Engineer Principal Lead
[https://www.akamai.com/us/en/multimedia/images/custom/2019/logo-no-tag-93x45.png]
Cell: +1.613.670.8432
Akamai Technologies - Inverse
145 Broadway
Cambridge, MA 02142
Connect with Us:
[https://www.akamai.com/us/en/multimedia/images/custom/community.jpg]<https://urldefense.com/v3/__https:/community.akamai.com/__;!!B_C0mlzc1g!806ZAZi7CnhhYV3QgQEOX7Jz3P-CABQGktGMhDR8nv7pqnDQFjWJ-AZImwlcIvUPVviAG7x0rrpSwLC3MH27Vo4OWmbaaN0DFsN8iYFxLWsg5A$>[https://www.akamai.com/us/en/multimedia/images/custom/rss.png]<https://urldefense.com/v3/__http:/blogs.akamai.com/__;!!B_C0mlzc1g!806ZAZi7CnhhYV3QgQEOX7Jz3P-CABQGktGMhDR8nv7pqnDQFjWJ-AZImwlcIvUPVviAG7x0rrpSwLC3MH27Vo4OWmbaaN0DFsN8iYFba8O-qg$>[https://www.akamai.com/us/en/multimedia/images/custom/twitter.png]<https://urldefense.com/v3/__https:/twitter.com/akamai__;!!GjvTz_vk!SpVR-kMRP3jiDaejvhN-_jxt6jmpAW6RZJAk1VdFT8wNwCBcxOaVpnS-IxAdxNCDsLG-YZbkQuO8v18$>[https://www.akamai.com/us/en/multimedia/images/custom/fb.png]<https://urldefense.com/v3/__http:/www.facebook.com/AkamaiTechnologies__;!!GjvTz_vk!SpVR-kMRP3jiDaejvhN-_jxt6jmpAW6RZJAk1VdFT8wNwCBcxOaVpnS-IxAdxNCDsLG-YZbks2OzGBk$>[https://www.akamai.com/us/en/multimedia/images/custom/in.png]<https://urldefense.com/v3/__http:/www.linkedin.com/company/akamai-technologies__;!!GjvTz_vk!SpVR-kMRP3jiDaejvhN-_jxt6jmpAW6RZJAk1VdFT8wNwCBcxOaVpnS-IxAdxNCDsLG-YZbkX15Tuog$>[https://www.akamai.com/us/en/multimedia/images/custom/youtube.png]<https://urldefense.com/v3/__http:/www.youtube.com/user/akamaitechnologies?feature=results_main__;!!GjvTz_vk!SpVR-kMRP3jiDaejvhN-_jxt6jmpAW6RZJAk1VdFT8wNwCBcxOaVpnS-IxAdxNCDsLG-YZbkbU2gkFM$>


On Feb 7, 2024, at 2:24 PM, Giulio Lo Presti via PacketFence-users 
<packetfence-users@lists.sourceforge.net<mailto:packetfence-users@lists.sourceforge.net>>
 wrote:

Hello,

I'm struggling to get the authenticated PC or user appear to online/ offline it 
show unknown. I see in database that the node_status table that has 4 field In 
it is not been updated.
Everything else is working fine. Can  you please someone point me in the right 
direction?

Thanks a lot for your help
Giulio
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