Hi Joel,

To help narrow this down, could you please check the unreg_date column for
the node in the database?

A query similar to this should provide the necessary detail:
select * from node where mac='c8:5a:cf:06:d7:73';

Thanks,
Fabrice

Le ven. 5 déc. 2025 à 15:14, 平嘉伟 via PacketFence-users <
[email protected]> a écrit :

> Hi all:
>
>        I am using pf 11.2 for wire / wireless authentication with eap and
> no-eap;
>
>        The setup works fine for years;
>
>        Today, one node(X) became “unreg” with no reason, I check all logs
> I can find and can not find out why, here is the details:
>
> 1      check web ui right after client reported, the bypass-role of X is
> “OA-USER-NO-WAN”, the status is “unregistered”, the unregistration is
> “empty”; change status to “registered”, do “reevaluate”, all good.
>
> 2     X works fine before “2025-12-02 10:52:08”(T0)
>
> 3     the audit log show “disconnect-ack” at T0
>
> 4     latest log before T0 of X is “accept” at “2025-12-02 10:29:25”(T1)
>
> 5     the “access duration” of authen policy for bypass role
> “OA-USER-NO-WAN” is 6 month.
>
> 5       packetfence.log shows
>
> Dec  2 10:52:07 nac01 packetfence_httpd.webservices[1285279]:
> httpd.webservices(1187) WARN: [mac:c8:5a:cf:06:d7:73] Unable to pull
> accounting history for device c8:5a:cf:06:d7:73. The history set doesn't
> exist yet. (pf::accounting_events_history::latest_mac_history)
>
> Dec  2 10:52:07 nac01 packetfence[1382039]: pfperl-api(1311921) INFO:
> Request to /api/v1/dhcp/mac/c8:5a:cf:06:d7:73 is unauthorized, will perform
> a login (pf::api::unifiedapiclient::call)
>
> Dec  2 10:52:07 nac01 packetfence[1382039]: pfperl-api(1311921) INFO:
> re-evaluating access (manage_deregister called)
> (pf::enforcement::reevaluate_access)
>
> Dec  2 10:52:07 nac01 packetfence[1382039]: pfperl-api(1311921) INFO:
> Instantiate profile CP-DOT1X (pf::Connection::ProfileFactory::_from_profile)
>
> Dec  2 10:52:07 nac01 packetfence[1382039]: pfperl-api(1311921) INFO: is
> currentlog connected at (10.155.99.156) ifIndex 32798 OA-USER-NO-WAN
> (pf::enforcement::_should_we_reassign_vlan)
>
> Dec  2 10:52:07 nac01 packetfence[1382039]: pfperl-api(1311921) INFO: is
> of status unreg; belongs into registration VLAN
> (pf::role::getRegistrationRole)
>
> Dec  2 10:52:07 nac01 packetfence[1382039]: pfperl-api(1311921) INFO: VLAN
> reassignment required (current VLAN = 30 but should be in VLAN 2)
> (pf::enforcement::_should_we_reassign_vlan)
>
> Dec  2 10:52:07 nac01 packetfence[1382039]: pfperl-api(1311921) INFO:
> switch port is (10.155.99.156) ifIndex 32798connection type: Wired 802.1x
> (pf::enforcement::_vlan_reevaluation)
>
> Dec  2 10:52:07 nac01 packetfence[1382039]: pfperl-api(1311921) INFO: modified
> c8:5a:cf:06:d7:73 from status 'reg' to 'unreg' based on unregdate colum
> (pf::node::nodes_maintenance)
>
> Which component changed “status”? and why?
>
>
>
> Any advice is appreciated.
>
>
>
> BR
>
>
>
> joel
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