I, too, had that problem and could not for the life of me figure out why. I
had called my companies tech support people, thinking a network logon script
had caused the problem. They could not figure out the problem either.
After three days of pulling my hair out and un-installing and re-installing
palm software and any other software I thought I had installed, I was
looking through the Palm support section and saw the section about soft
resetting. For the heck of it and because I couldn't think of anything else
I did a soft reset and wouldn't you know it, sync went just fine. So, try a
soft reset and see if that does the trick.
Richard Shives
> ----------
> From: [EMAIL PROTECTED]
> Reply To: Palm Developer Forum
> Sent: Tuesday, April 04, 2000 3:53 PM
> To: Palm Developer Forum
> Subject: Re: Unable to initiate HotSync because the serial port is in
> use by a nother ...
>
>
>
> I have the same problem starting from last week. I use the company
> network
> internet connection (e.g. not modem) and have been for the last two years.
> The
> active dial-up connection problem does not apply to my case. Thanks.
>
> -Elizabeth
>
>
>
>
> [EMAIL PROTECTED] on 04/03/2000 07:21:30 PM
>
> Please respond to [EMAIL PROTECTED]
>
> To: [EMAIL PROTECTED]
> cc:
> Subject: Re: Unable to initiate HotSync because the serial port is in use
> by
> a nother ...
>
>
>
>
> In a message dated 4/3/00 7:56:19 PM Eastern Daylight Time,
> [EMAIL PROTECTED] writes:
>
> > > Last time that I have hotsync to my Palm III, was 3/30/00. Today I
> > > tried to do it again, but I got:
> > >
> > > "Unable to initiate HotSync because the serial port is in use by
> > > another application."
> > >
> > > What happened?
> > > How do I fix the problem?
> > > It is not obvious to me what is happening. Nothing chaged since
> > > 3/30/00, the cradle is properly connected to the PC.
> > >
> > > Please, help!
> > >
> > > Thanks, Lou
>
> This can happen if you try to hotsync with an active dial-up connection to
> your ISP.
>
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